Sales Support Specialist

Job Title

Job Description

As a Sales Support Specialist you will support the HPM business by conducting sales data analysis to generate actionable insights and by assisting in the sales process through operational support and coordination with cross-functional teams

Your role:

• Support to CS Business in commercial tasks (e.g. validation/troubleshooting of quotations and order processing).
• Follow-up of direct channel orders: identification and support to the resolution of incidents/blocking points in internal processes.
• Provide technical assistance and troubleshooting for optimization and resource management tools. Regularly monitor the performance and usage of tools to ensure they are functioning effectively.
• Support in the management of product documentation requests by the sales force and indirect channel.  Commercial management of the MSS business (direct and indirect).
• Assist MSS team in preparing and maintaining accurate documentation for active service contracts.
• Regularly track the status and compliance of active service contracts to ensure all terms are being met and generate detailed reports on the status and performance of service contracts.
• Support to HPM modalities in the process of introducing new products (NPIs) in the area.  Lead that the whole process is done on time and according to Philips protocols
• Support in the logistical organization and budget management of events, both external (e.g. congresses) and internal (e.g. workshops).

You're the right fit if:

• You are a recent graduate in Biomedical Engineering or a related field
• You have advanced knowledge of MS Excel and Power BI. Experience with SAP and SFDC (Salesforce) is considered a plus.
• You are fluent in both Spanish and English.
• You have an analytical mindset for creating reports and a strong interest in continuous improvement.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.