Scheduling Specialist

2 Months ago • All levels

Job Summary

Job Description

The Scheduling Specialist coordinates and manages schedules for efficient operations. Responsibilities include developing and maintaining accurate schedules for various departments, revising scheduling principles, requesting automation features, and training stakeholders. This role requires close collaboration with team leaders and supervisors to ensure smooth coordination and adherence to timelines. Additional duties involve managing schedule events (vacations, sick leave, etc.), utilizing internal systems (JIRA, WIKI, MS Office, NEVOS), initiating scheduling efficiency changes, and providing training. The Specialist serves as a point of reference for scheduling inquiries and manages projects and deadlines.
Must have:
  • Proven scheduling experience
  • Strong organizational skills
  • Excellent English (Portuguese a plus)
  • Solid computer skills
  • Decision-making & issue escalation
  • Willingness for rotating shifts
Perks:
  • Competitive remuneration
  • Hands-on experience
  • Professional development

Job Details

Company Description

We proudly stand as a premier developer and provider of innovative products and services tailored for the entertainment sector. With a workforce boasting over 21,000 talented individuals spread across more than 40 global markets, we thrive in areas of product innovation, software development, IT solutions, and comprehensive business support.

At the heart of our success lies a dynamic and creative environment, fostering unparalleled opportunities for both personal and professional advancement.

Job Description

We’re opening our first studio in Brazil—and we’re looking for a Scheduling Specialist to join our team at Evolution São Paulo.

Scheduling Specialist plays a crucial role in coordinating and managing schedules to ensure efficient and effective operations within the organization. Employee’s primary responsibility will be to develop and maintain accurate schedules for various departments, teams, or individuals, ensuring optimal resource allocation and workflow management, which involves revising and updating of scheduling principles, requesting additional features for automation of the schedule patterns, and for training and educating stakeholders on the usage of the agreed principles. This position requires a close cooperation with team leaders, supervisors, and other stakeholders to ensure smooth coordination of activities and adherence to timelines.

Main Responsibilities: 

  • Review, revise, and update scheduling principles in Madrid – includes all schedule events (vacations, sick leave, maternity, paternity leaves, etc.)
  • Create, update, review of Knowledge bank of best practices of Scheduling.
  • Creation of schedule patterns.
  • Manage and approve or reject any schedule events (vacations, sick leave, maternity, paternity leaves, etc.), ensure appropriate coverage is in place.
  • Use various internal systems including but not limited to JIRA, WIKI, MS Office, and scheduling software NEVOS, etc.
  • Initiate scheduling efficiency changes, implement different procedures to improve schedule management and workflow.
  • Perform other duties, as asked by the manager, which are related to this position, and which meet the qualifications.
  • Training of new employees or other managers to cover scheduling duties while out office.
  • Point of reference for other key stakeholders regarding schedule.
  • Clearly and timely communicating changes to procedures.
  • Establish and maintain cross departmental cooperation. 
  • Provide, when required, additional job training to game presenters/shufflers, as well within the department.
  • Manage projects and deadlines set by your direct managers.
  • Propose initiatives and ideas that will benefit the department.
  • Manage ad-hoc situations which may occur on shift in appropriate manner to still be able to deliver all products.

Qualifications

Experience & Qualifications Required:  

  • Proven experience in scheduling, resource management, or a similar role, preferably in a fast-paced environment.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Excellent spoken and written English skills, Portuguese language skills as an advantage. 
  • Solid computer skills, particularly in Microsoft Office
  • Experience in developing standards and procedures;
  • Ability to make independent decisions and escalate issues appropriately
  • Willingness to work full-time and in rotating shifts, including nights and weekends
  • Strong interpersonal and soft skills: analytical thinking, multitasking, and a high sense of responsibility
  • Capable of maintaining confidentiality, managing urgency, and delivering results under pressure
  • Friendly, energetic attitude with strong problem-solving abilities

This job description outlines the general responsibilities and qualifications expected of a Scheduling Specialist. It is intended to provide a comprehensive overview but may not encompass all tasks and duties associated with the role. Specific responsibilities may vary depending on organizational needs and individual job assignments.

Additional Information

We offer: 

  • A key role in launching and managing our first studio in São Paulo, Brazil
  • Competitive remuneration package
  • A unique opportunity to gain extensive hands-on experience
  • Professional and personal development opportunities

If you are interested apply by sending in your CV and a letter of motivation.

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About The Company

Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class, ‘as real as it gets’ live dealer gaming to our licensees, which include many of the world’s best-known gaming brands. We broadcast 24/7/365 in more than 15 languages from our broadcasting studios. At the core of our floor operations are our Game Presenters and Game Hosts, who lead the game in front of the camera and our Shufflers, who prepare the cards. It goes without saying that we also provide world-class career opportunities for talented individuals and as such have attracted the best local and international talent which has been a big part of our overwhelming success.

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