Seller Education Content Creator & Community Manager

1 Month ago • 1-3 Years • Editorial • Community Management

Job Summary

Job Description

This role focuses on creating engaging short-form video content and educational materials for e-commerce sellers in the Philippines. Responsibilities include developing video content for Seller Academy, supporting multilingual content production (English, Tagalog, Chinese preferred), managing seller community platforms (creating interactive posts, responding to queries, facilitating discussions), and organizing online community events. The ideal candidate will have 1-3 years of experience in content creation, social media, or e-commerce, proficiency in video editing software, a good understanding of social media and e-commerce, and strong interpersonal skills. The team empowers sellers through engaging content, focusing on e-commerce operations and success stories. They manage multilingual resources, foster community engagement, and organize interactive events to support seller growth and knowledge sharing.
Must have:
  • Create engaging short-form videos
  • Support multilingual content production
  • Manage seller community platforms
  • Organize online community events
  • Proficient in video editing software
  • Bachelor's degree in related field
Good to have:
  • Excellent communication & community management skills
  • Creative mindset
  • Chinese language proficiency

Job Details

Responsibilities
About the team: This team empowers sellers through engaging short-form videos and educational content, focusing on e-commerce operations and success stories. They manage multilingual resources, foster community engagement, and organize interactive events to support seller growth and knowledge sharing. Responsibilities: - Create engaging short-form video content for Seller Academy, focusing on basic e-commerce operations and seller success stories - Support the production of educational materials in multiple languages (English and Tagalog, Chinese preferred) to serve our diverse seller community - Assist in managing seller community platforms by creating interactive posts, responding to queries, and facilitating discussions - Help organize and execute online community events to boost seller engagement and knowledge sharing
Qualifications
Minimum Qualification: - Bachelor's degree in Marketing, Communications, Digital Media, or related field - 1-3 years of experience in content creation, social media, or e-commerce - Proficient in video editing software (experience with one or more of the following: CapCut, Adobe Premiere, Final Cut Pro) - Good understanding of social media platforms, e-commerce platforms, online selling concepts and content creation best practices - Strong interpersonal skills with ability to communicate effectively with sellers Preferred Qualification: - Excellent communication and community management skills, able to inspire and maintain active engagement within the community - Creative mindset with enthusiasm for creating engaging content - Chinese language proficiency is highly preferred to educate Chinese sellers
Job Information
About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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About The Company

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

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