Senior Customer Solutions Engineer (IBM Infoprint Server)

6 Years ago • 4-8 Years • $85,820 PA - $107,275 PA

Job Summary

Job Description

Senior Customer Solutions Engineer with strong Mainframe print product knowledge, including form creation, fonts, layouts, and pagedefs. Deliver post-sales deployment of Rocket products, solve customer problems, and bridge the gap between legacy and modern technologies.
Must have:
  • IBM Infoprint Server
  • Mainframe print products
  • Form creation & layouts
  • Pagedefs & formdefs
Good to have:
  • Modernization products
  • Legacy development technologies
  • Customer engagement experience
  • Training & implementation
Perks:
  • Unlimited vacation time
  • Healthcare coverage options

Job Details

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

This is a full-time remote opportunity located anywhere in the United States.

This role will be in our IBM System Z professional services team working on customer engagements to help install, configure, implement, and provide training for various IBM Mainframe products. The candidate must have a strong working knowledge of Mainframe print products including but not limited to, form creation, fonts, layouts, overlays, pagedefs, formdefs, and various aspects of print formatting.

The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket’s customers by:

  • Delivering services that allow for successful post-sales deployment of Rocket products.
  • Solving real problems for, and delivering real value to, our customers and partners – every day.
  • Delivering successful outcomes for our customers and partners with speed, precision, quality, and innovation.
  • Demonstrating that we take commitments seriously – to our customers, to our partners, and to each other.
  • Bridging the gap in understanding between legacy development technologies and modern technologies for our customers.
  • Showing a commitment to Rocket Software’s Committed to Rocket’s core values of empathy, humanity, trust and love.

Education:  

Bachelor’s Degree, or equivalent experience 

Travel Requirements:  

5-15% 

Information Security:

Information security is everyone’s responsibility.  A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

#LI-SD

The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location.

.

What Rocket Software can offer you in USA:

  • Extensive paid time off programs (paid holidays, sick, and unlimited vacation time)

  • Healthcare coverage options to fit you (and your family’s) needs

  • Retirement savings, with matching contributions by Rocket Software

  • Life and disability coverage

  • Leadership and skills training opportunities

  • Two paid work days for off-site training

EOE M/F/Vet/Disability.  Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.  If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com.  We will make a determination on your request for reasonable accommodation on a case-by-case basis.

#LI-Remote

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Similar Jobs

Rocket - Deal Desk Specialist

Rocket

Ireland (Remote)
6 Years ago
paypay - Tech Recruiter

paypay

(Remote)
7 Months ago
Rocket - Network Engineer

Rocket

Vilnius, Vilnius County, Lithuania (Hybrid)
6 Years ago
Morning Star - Director - Business Transformation, Sustainalytics

Morning Star

Mumbai, Maharashtra, India (Hybrid)
9 Months ago
Intrepid Studios, Inc - Economy Designer

Intrepid Studios, Inc

Canada (On-Site)
10 Months ago
NXP - Radar SDK Internship Engineer

NXP

Bucharest, Bucharest, Romania (On-Site)
9 Months ago
Worley - Mechanical Designer Level I

Worley

Kolkata, West Bengal, India (On-Site)
9 Months ago
PwC - Director Cybersecurity - Financial Sector (Dutch)

PwC

Amsterdam, North Holland, Netherlands (On-Site)
8 Months ago
Moon Active - Full Stack Developer - GenAI

Moon Active

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
9 Months ago
The Walt Disney Company - Sr Software Engineer (Rust Engineering)

The Walt Disney Company

Seattle, Washington, United States (On-Site)
7 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Zynga - Senior Experience Designer

Zynga

Bengaluru, Karnataka, India (On-Site)
7 Months ago
Hinge Health - Lead Security Engineer

Hinge Health

Bengaluru, Karnataka, India (Hybrid)
8 Months ago
Elanco - Sr. Security Engineer

Elanco

Bengaluru, Karnataka, India (On-Site)
8 Months ago
Intrepid Studios, Inc - Don’t see your position posted? Convince us why you’d be a great hire!

Intrepid Studios, Inc

San Diego, California, United States (On-Site)
7 Months ago
ASSIST Software - Senior Product Designer

ASSIST Software

(Remote)
7 Months ago
Upstox - Software Development Engineer - III (Backend-AJ)

Upstox

Bengaluru, Karnataka, India (On-Site)
8 Months ago
paypay - Machine Learning Engineer, Credit Modeling

paypay

(Remote)
7 Months ago
Tencent - Principal Researcher: Artificial General Intelligence (Audio, Speech and Multimodal Processing)

Tencent

Bellevue, Washington, United States (On-Site)
9 Months ago
Lucky Kat Studios - Web3 Developer

Lucky Kat Studios

The Hague, South Holland, Netherlands (Hybrid)
1 Year ago
Visa - Business Development Leader, Director

Visa

Tbilisi, Tbilisi, Georgia (On-Site)
8 Months ago

Get notifed when new similar jobs are uploaded

Jobs in United States

Blizzard Entertainment - Principal Software Engineer, Gameplay AI | Unannounced Game

Blizzard Entertainment

Irvine, California, United States (Hybrid)
8 Months ago
undefined - Lead Engine & Tools

Washington, District Of Columbia, United States (On-Site)
8 Months ago
Flow - Project Manager

Flow

Miami, Florida, United States (On-Site)
8 Months ago
The Walt Disney Company - Decision Science Manager

The Walt Disney Company

Lake Buena Vista, Florida, United States (On-Site)
7 Months ago
Unity - Senior Employment Counsel, North America

Unity

San Francisco, California, United States (On-Site)
7 Months ago
Axinous - Manager, Infrastructure Build and Logistics

Axinous

San Jose, California, United States (On-Site)
7 Months ago
Ziff Davis - Head of Product Design

Ziff Davis

United States (Remote)
8 Months ago
Bluepoint Games - Lead Technical Artist

Bluepoint Games

United States (On-Site)
11 Months ago
paypal - Engineering Program Manager

paypal

Austin, Texas, United States (Hybrid)
9 Months ago
Activision - Staff Software Engineer - Activision Blizzard Media

Activision

San Francisco, California, United States (On-Site)
7 Months ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Saviynt - Principal Engineer, Software Engineering

Saviynt

Bengaluru, Karnataka, India (Hybrid)
8 Months ago
Assystems - BIM Modeler - structures

Assystems

Mumbai, Maharashtra, India (On-Site)
8 Months ago
Hitachi - Python + React

Hitachi

Pune, Maharashtra, India (On-Site)
8 Months ago
PwC - Help desk support Associate

PwC

Athens, Greece (Hybrid)
8 Months ago
Electronic Arts - "Software Engineer Intern"

Electronic Arts

(On-Site)
7 Months ago
Silicon Labs - Test Systems Engineer II

Silicon Labs

Austin, Texas, United States (On-Site)
9 Months ago
PwC - IN- Senior Associate – D365 Technical -Ms Dynamics– Advisory  - Mumbai

PwC

Mumbai, Maharashtra, India (On-Site)
8 Months ago
Nisum - Java Backend Developer (Latam) Bc6745

Nisum

America (Remote)
8 Months ago
Scanline VFX - Lead Software Engineer (Production Tools)

Scanline VFX

Montreal, Quebec, Canada (Remote)
8 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.At Rocket, software is about more than just code—it’s about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we’re serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.

Vilnius, Vilnius County, Lithuania (Hybrid)

United States (On-Site)

Pune, Maharashtra, India (On-Site)

United States (Remote)

United States (Remote)

United States (Remote)

Newbury, England, United Kingdom (Hybrid)

Sofia, Sofia City Province, Bulgaria (Remote)

View All Jobs

Get notified when new jobs are added by Rocket

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug