Senior Product Manager

Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 162 million registered learners as of September 30, 2024.

Coursera partners with over 350 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.

Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.

We at Coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. 

Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you.

Job Overview:

You will own our Product strategy and shape the future of Coursera's Enterprise Products, where the mission is to establish a reliable and scalable platform for enterprise customers (businesses, universities & governments) to access Coursera’s courses and specializations. This role will be a mix of at-scale product innovation as well as new initiatives in the zero-to-one phase. The focus will be on promoting a 'Platform First' philosophy, fostering the development of a platform that is cohesive, API-accessible, and ensures a uniform user experience. The primary customer persona for which you would be building products are Enterprise and Mid-Market businesses and hence prior background in building enterprise-grade products at scale would be a big advantage. 

You will collaborate with cross-functional product, design, engineering and services teams to ensure the end-to-end implementation journey is thorough and thoughtful. You will write robust requirements, prioritize the backlog, and lead teams comprising of architects, engineers, design, and business stakeholders to deliver platform based product solutions. 

The role requires a strong product mindset; combination of business savvy, customer centricity and technical knowledge to drive a number of complex initiatives across multiple stakeholder groups. We are looking for a product manager that is passionate about the customer’s journey, while striving to understand the complexities of platform products and operational impacts to build world class experiences for our learners, educators, and admins for our Coursera learners, partners and customers globally.

Responsibilities:

• Product Strategy: Define both long-term strategy and quarterly roadmap to achieve the product vision and create impact.
• Business Strategy: Define long term vision and business strategy to achieve the northstar. Identify new product lines and innovation opportunities. 
• Data-Driven: Own, track and improve key product metrics. Provide recommendations based on in-depth data analysis and clearly outline its impact on key product metrics.
• Conceptualize New Solutions: Product conceptualization with a problem first, data-driven and test & iterate approach. Ensures conceptualization from a platform and a long-term view. Ensures value-based prioritization of product initiatives. 
• Launch Products: Draft and execute a go-to-market plan in conjunction with cross-functional stakeholders. Be the internal and external authority and advocate for your given area of focus. 

You will be a good fit for this role if: 

• You have at least 4 years of experience in Product Management. 
• You have experience in building and launching successful platform products.
• You have experience defining and managing APIs and an understanding system and data architecture.
• You think backwards from a customer’s perspective.
• You are curious about metrics, execution processes, macro trends
• Problem-solving and detail orientation come naturally to you.
• You understand technology but love customer-first & business-first thinking.
• You are comfortable working hands-on in a fast-paced start-up environment.
• You have prior experience working with cross-functional teams (research, compliance, business, marketing) to drive product adoption. 
• You have an analytical and data-driven approach to day-to-day work.
• Strong commitment to Coursera's mission of transforming lives through learning.

If this opportunity interests you, you might like these courses on Coursera:

• Learning How to Learn
• AI Product Management
• ChatGPT Teach-Out

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