Senior Product Manager

1 Month ago • 5 Years + • Product Management

Job Summary

Job Description

This Senior Product Manager role at Microsoft focuses on building a robust service quality and health validation framework for sovereign cloud environments within Microsoft 365. The position involves defining, documenting, and driving the development of this framework, encompassing cloud buildout, service updates, and operations. Responsibilities include formulating objectives, developing specifications, gathering requirements, and working with cross-functional teams leveraging Azure and M365. The ideal candidate will possess strong technical expertise in cloud architecture, infrastructure, and service delivery, along with excellent communication and collaboration skills in English and Chinese. Experience in sovereign cloud environments is preferred. The role demands independent work, thought leadership, and stakeholder buy-in within a dynamic and ambiguous environment.
Must have:
  • 5+ years Product/Program Management experience
  • Cloud architecture & infrastructure expertise (M365, Azure)
  • Excellent communication (English & Chinese)
  • Problem-solving and cross-team collaboration
  • Develop specs & drive framework build-out
Good to have:
  • Master's degree in engineering
  • Strong project management skills
  • Sovereign cloud experience
  • Microsoft 365 and Azure product knowledge
Perks:
  • Industry-leading healthcare
  • Educational resources
  • Product and service discounts
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Networking opportunities

Job Details

Overview

Microsoft 365 (M365) which provides the world’s leading modern workspace cloud services (i.e., Office 365, Teams, Sharepoint, EMS, etc), empower communication, collaboration, productivity, and is entrusted by hundreds of millions of users worldwide, is expanding presence in Sovereign markets.  

 

Cyber-sovereignty is an emerging product area that reflects customer, and in particular government, demand for isolated and controlled cloud environments that continue to yield the manageability and feature benefits of the public cloud. Sovereign cloud standardization is a top priority to increase agility in delivering sovereign clouds optimal service operations and efficacy to unlock new business opportunities of M365. 

 

This Product Manager role will help define, document, and drive to build a powerful and effective service quality and health sovereign cloud validation framework covering cloud buildout, ongoing service updates, and operation. The position requires the ability to work independently, develop thought leadership and gain buy-in across stakeholders. A successful candidate will thrive in a dynamic environment filled with ambiguity and competing demands.  

 

You will gather underlying requirements, formulate objectives, and develop specs. You will be part of a cross-functional team leveraging Azure and M365 to build the next generation cloud, extending investments in the world-wide public cloud. 

 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

Required Qualifications:

  • Bachelor's Degree AND 5+ years experience of product management and/or program management in software development
  • Technical breadth and/or domain expertise in cloud architecture and infrastructure, such as M365 Substrate service delivery platform, MS Azure cloud, AIOps, etc.
  • Familiar with cloud types, test infra, methodology, and product validation.  
  • Outstanding verbal and written communication and collaboration skills in both English and Chinese.  
  • Ability to deal with ambiguity, problem solving, self-driving, and closing the loop. 
  • Ability to work in a cross-region, cross-team, multitasking dynamic environment, to lead by influence and earn trust from all levels. 
  • A strong team-player with passion for mentoring and coaching. 
  • Self-motivated, detail-oriented individual with a strong work ethic.

Other Requirements:

 

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

 

  • Master degree of engineering major
  • Broad understanding of Microsoft 365 and Azure products
  • Strong project management skill to ensure the smooth execution and deliver the goods against the OKR(s).
  • Sovereign cloud experience and/or knowledge

 

#M365CORE

Responsibilities

  • Formulate objectives and develop specs for sovereign cloud standardization/validation framework feature areas/features with accountability.   
  • Drive development of sovereign cloud standard build-out, deployment Orchestration, service excellence (workloads, health & ops, reliability) 
  • Learn, capture, analyze, triage/prioritize customer scenarios, product requirements, feedbacks, and contribute to define the OKR(s), feature enhancements, user stories, functional specification through semester planning to ensure both customer and engineering success with better product, from internal and/or external partners.  
  • Explore and identify areas of investment to bring the sovereign cloud standardization forward.  
  • Being particularly strong in issue tracking (breadth and depth) and follow through. Good communication (not only language skill for clear communication, but keeping stakeholders fully informed and in sync) 
  • Fully align with global product strategy, priority, process, and program management excellence against the one-team model between China and head quarter 
  • Establish strong collaboration partnership and trust with local and global engineering stakeholders. 
  • Demonstrate the leadership influence on engineering customer obsession, strategic can-do growth mindset, one-team culture, technology excellence, delivering the goods to meet the OKR(s).  
  • Having a strong sense of responsibility and accountability. being proactive (not reactive). Lead (not follow) 
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Industry leading healthcare
Educational resources
Discounts on products and services
Savings and investments
Maternity and paternity leave
Generous time away
Giving programs
Opportunities to network and connect

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