Senior Software Engineer

1 Month ago • 4-8 Years • Full Stack Development • DevOps • $117,200 PA - $229,200 PA

Job Summary

Job Description

As a Senior Software Engineer on the Azure Customer Experience (CXP) team, you'll design, implement, and maintain Azure products, providing on-call support. You'll collaborate with program managers and stakeholders to resolve critical issues and support key customer projects. Your role involves acting as the voice of the customer within Azure, escalating problems and driving platform improvements. Responsibilities include writing high-quality code using modern engineering practices, producing maintainable designs, optimizing code, and contributing to team process improvements. The role offers flexibility with up to 100% remote work.
Must have:
  • 4+ years experience
  • Proficiency in C, C++, C#, Java, JavaScript, or Python
  • Experience with distributed systems
  • Agile development knowledge
  • Design, implement and maintain code
  • Problem-solving and collaboration skills
Good to have:
  • Master's degree in Computer Science
  • Experience with Azure or AWS
  • Web application dev framework experience (Angular, React, etc.)
  • Experience with high-scale distributed web services (C# or Java)
Perks:
  • Industry-leading healthcare
  • Educational resources
  • Product and service discounts
  • Savings and investment options
  • Maternity and paternity leave
  • Generous time off
  • Giving programs
  • Networking opportunities

Job Details

Overview

Every minute of every day, customers stake their entire business and reputation on Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans.

 

We are customer obsessed with problem-solvers. We orchestrate deep engagements in areas like Azure quality and reliability. We analyze and amplify those customer voices, both within our own team, and across the Cloud + AI team, bringing the customer connection to the Quality vision for Azure. We innovate ways to scale what we learn across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals.

 

Would you like to join one of the fastest-growing teams within Microsoft Azure Engineering? Are you constantly customer-obsessed, and focused on enhancing customer experience? Are you passionate about cloud computing and love the challenge of solving the most complex technical problems?

 

Come join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success.

 

As an Senior Software Engineer – You are responsible for design, implementation and maintenance (on call support ) for our products. You will also lead discussions with Program managers and stakeholders to drive resolution of complex critical problems and supporting key customer projects on Azure. You will also act as the voice of the customer within Azure to escalate problems and to drive prioritization of platform/support improvement needs for customers.


This role is flexible in that you can work up to 100% from home.


Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

 

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Qualifications

Required/minimum qualifications:

  • Bachelor's Degree in Computer Science, or related technical discipline AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
    • OR equivalent experience.

 

Other Qualifications:

  • The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

 

Additional or preferred qualifications:
  • Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
    • OR Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
    • OR equivalent experience.
  • Reliable communication and collaboration skills.

  • A good working knowledge of agile software development methodologies and tools that enable these, such as GitHub, Azure DevOps, etc.

  • Proficiency in computer science concepts including data structures, algorithms, and software design patterns.OR equivalent experience.

  • Experience with distributed systems and a cloud technology stack such as Azure or AWS
  • Experience in one or more web application dev frameworks like Angular, React, Redux, etc.
  • Experience designing, implementing, and shipping high scale distributed web services using C# or Java

 

Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.

 

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: 


Microsoft will accept applications for the role until January 2, 2024.

 

 

#PRIMOjobs 

#AzCXP

 

Responsibilities

  • Design, implement, verify, deploy, and maintain high-quality code using modern engineering practices and tools.
  • Produce extensible and maintainable designs and code.
  • Optimize, debug, and refactor code to improve security, performance, maintainability, and effectiveness.
  • Contribute to the continuous improvement of the team's processes, practices, and culture.
  • Learn and adopt new technologies and frameworks as needed.


You will be a meaningful part of a team that values diversity of thought and recognizes everyone for their personal strengths and desire to learn and grow.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Industry leading healthcare
Educational resources
Discounts on products and services
Savings and investments
Maternity and paternity leave
Generous time away
Giving programs
Opportunities to network and connect

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