Senior Technical Program Manager

3 Days ago • 5 Years + • DevOps

Job Summary

Job Description

This Senior Technical Program Manager role focuses on enabling and supporting ISV partners (like Elastic) to build and scale their SaaS services on Azure. Responsibilities include leading end-to-end programs, establishing and monitoring key performance indicators (KPIs), scaling services for multiple partners, ensuring smooth project execution and tracking, managing compliance, and reporting to stakeholders. The ideal candidate will have a strong background in program management, cloud computing, and business analytics, with experience in Azure services and DevOps tools. The role involves close collaboration with internal and external stakeholders at various levels, requiring excellent communication and problem-solving skills.
Must have:
  • 5+ years program management experience
  • Cloud computing/SaaS domain expertise
  • Excellent communication & collaboration skills
  • Strong analytical & problem-solving skills
  • Azure services, DevOps, compliance framework knowledge
  • Lead end-to-end partner programs on Azure
  • Establish and monitor key performance indicators (KPIs)
  • Ensure smooth project execution and tracking

Job Details

Overview

Are you passionate about working with partners and helping them build and scale their SaaS services on Azure? Do you have a strong background in program management, cloud computing, and business analytics? If so, we have an exciting opportunity for you!

We are looking for a Technical Program Manager (TPM) to join the Azure Native ISV Services team, which is responsible for enabling and supporting ISV partners who want to leverage Azure as their platform of choice for delivering SaaS solutions. As a Technical Program Manager, you will work closely with one or more ISV partners, such as Elastic, and help them achieve their goals of building, running, and growing their services on Azure. You will also drive internal programs within the team and across Azure to ensure a smooth and streamlined process of project execution, tracking, reporting, and compliance.

Qualifications

To be successful in this role, you should have:

  • A bachelor's degree in computer science, engineering, or a related field, or equivalent work experience.
  • At least 5 years of experience in program management, preferably in cloud computing or SaaS domains.
  • Excellent communication, collaboration, and negotiation skills, with the ability to work effectively with internal and external stakeholders at various levels.
  • Strong analytical and problem-solving skills, with the ability to define and measure key performance indicators and drive data-driven decisions.
  • Experience with Azure services, DevOps tools, and compliance frameworks is a plus.

If you are interested in this role, please apply online with your resume and a cover letter explaining why you are a good fit for the position.

 

 

Responsibilities

As a Technical Program Manager, you will:

  • Lead the end-to-end program for a partner company like Elastic for Azure Native ISV Services, covering all aspects of building their SaaS service on Azure, such as delivering a control plane on Azure, bringing up and managing their service on Azure with dependencies on various first party Azure teams, and providing a streamlined support channel as the service runs and scales on Azure.
  • Establish and monitor clear business and engineering metrics for the Azure Native ISV services and report them regularly to cross-company stakeholders across Azure, helping teams and the ISV partner reach target ACR goals.
  • Scale the current Azure Native ISV services by serving the above two requirements for a larger set of partners.
  • Ensure a smooth and streamlined process of project execution and tracking within the team using Azure Devops and report to stakeholders on team progress in OKRs.
  • Manage compliance on production services consistently and fold into regular project execution tracking.

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