Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.
The Senior Technical Writer role is to work independently or with any combination of subject-matter experts, project managers, technical writers, and appropriate customer liaisons to plan, develop, write, and edit multiple communication mediums. This includes technical documentation, presentations, animations, web graphics, customer-facing videos, and internal communications.
In addition, the Senior Technical Writer builds effective and accurate learning content, in support of both the Technical Documentation and Training departments. Conduct interviews and demonstrations with various subject matter experts (SMEs) throughout the organization to gather required information or procedures. Utilize the defined department review process (Peer, SME, Customer, final version) before disseminating final communications to all internal and external audiences. Produce and maintain high quality, accurate documents/multimedia for customers that conforms to the Technical Documentation Style Guides. Perform in a leadership capacity when called upon to do so. Create new document/multimedia templates and edits existing templates for department-wide use.
This position will require interaction with business and technical teams across SG, as well as directly with customers, and thus will require some travel. It also requires interaction with project managers, product managers, software engineers, business analysts, trainers, and testing teams.
Scope
All System Lottery and other Lottery documentation needs by division as needed and determined by management. Will include international as needed; locations include but not limited to Canada, UK, Austria, New Zealand. Must be able to work on multiple projects at once.
Job Duties / Key Accountabilities
Qualifications / Skills / Knowledge
Required
Desired
Education/Years of Experience
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.
Work Conditions
Scientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.
SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.
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It’s an exciting time as Light & Wonder carves its own path forward as the leading cross-platform global game company, and Scientific Games continues as the world’s leading lottery company and partner of choice for government lotteries.
These strategic business transformations have been a year in the making and would not be possible without a true collaborative effort.
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