Setup Manager

8 Hours ago • All levels

Job Summary

Job Description

SOFTSWISS is seeking a Setup Manager in Tbilisi, Georgia to join their Game Aggregator team. The role involves supporting clients by connecting them to the aggregator and game providers, managing their requests for changes like RTP and limits, and handling currency additions. You will also be responsible for working with documentation and using tools such as Jira, Confluence, Gmail, and Gitlab. This position is crucial for maintaining client satisfaction and contributing to the company's growth and innovation in the iGaming industry.
Must have:
  • Experience in iGaming or technical support
  • Information analysis skills
  • Independence and responsibility
  • Ability to work in a team
  • English B1+ level
  • Russian B2 level
  • Connect clients to the aggregator
  • Support client requests for game providers
Perks:
  • Additional 1 Day Off per calendar year
  • Sports program compensation
  • Comprehensive Mental Health Programme
  • Free online English lessons with a native speaker
  • Generous referral program
  • Training, internal workshops, and participation in international professional conferences and corporate events

Job Details

Overview:

SOFTSWISS is hiring a Setup Manager in Tbilisi, Georgia to join our Game Aggregator.
You'll work with our clients, contributing to our continued growth and innovation.

Purpose of the Role:

You'll support our clients while working with a team of true teamplayers to create a sense of dependability and mutual trust.

About Product:

Game Aggregator:

The SOFTSWISS Game Aggregator is a robust API that streamlines the content aggregation process for online casinos. Our experienced team is working hard to integrate the best game vendors in one place. Our clients enjoy the security and reliability of our product. Being a part of the Game Aggregator team means constantly challenging yourself and working with industry professionals to create one of the best aggregator solutions in iGaming.

Responsibilities:

    • Connect clients to the aggregator.
    • Connect clients to game providers: full support of the client's request (changing RTP, limits, adding currencies).
    • Work with documents.
    • Work with Jira, Confluence, Gmail and Gitlab.

Required Experience:

    • Experience in iGaming field or in technical support.
    • Information analysis skills.
    • Independence and responsibility.
    • Ability to work in a team.
    • English B1+ level.
    • Russian B2 level.

About us:

SOFTSWISS is an international company, an iGaming software expert. We don't only follow iGaming market trends, we create them! SOFTSWISS is a recognised industry leader in iGaming software solutions development, covering almost all aspects of the iGaming industry. The company has an international team and an official presence in several countries. Projects powered by SOFTSWISS receive numerous awards and accolades from industry media.

Our Mission:

Changing the iGaming industry through technological innovation.

Our Values:

We care
Mindful actions for big-picture goals: we value strategic vision, alignment, and personal responsibility.

We see people
People are the heart of our success: we prioritise the wellbeing and growth of our employees through a culture of warmth.

We embrace changes
Driving change through courageous spirit: we set ambitious goals, welcome initiative, and strive for entrepreneurial attitude and constant improvement.

We push for customer success
Perceiving customer success as our own: we provide high-quality services, build trust, and strive for win-win solutions.

We excel
Quality for industry leadership: our success is built on technological excellence, continuous improvement, and top industry talent.

Our Benefits:

  • Additional 1 Day Off per calendar year.
  • Sports program compensation.
  • Comprehensive Mental Health Programme.
  • Free online English lessons with a native speaker.
  • Generous referral program.
  • Training, internal workshops, and participation in international professional conferences and corporate events.


Learn more about our hiring process here – what to expect, how to prepare, and what makes SOFTSWISS different.


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