Setup Manager
Job Summary
Job Description
The Setup Manager will be responsible for connecting clients to the aggregator and game providers, providing full support for client requests, working with documents, and utilizing tools like Jira, Confluence, Gmail, and Gitlab. The role involves information analysis, teamwork, and excellent communication skills. The position offers full-time work with flexible hours, a mental health program, private insurance, sports program compensation, free online English lessons, an additional day off per year, a referral program, and training opportunities. This role is crucial for ensuring smooth integration of clients with the game aggregator platform and maintaining effective communication.
Must have:
- Experience in CS or a similar field
- Information analysis skills
- Independence and responsibility
- Ability to work in a team
- English proficiency at B1 or higher
- Excellent communication skills in Russian
Perks:
- Full-time work with flexible hours
- Comprehensive Mental Health Programme
- Private insurance
- Sports program compensation
- Free online English lessons
- An additional 1 Day off per year
- Generous referral program
- Training, internal workshops, and participation in international professional conferences and corporate events
5 skills required
Job Details
Overview:
SOFTSWISS continues to expand the team and is looking for a Setup Manager.
We need a true, experienced, and accomplished professional who shares our culture and values.
About Product:
SOFTSWISS Game Aggregator
A fast and cost-effective solution that allows you to integrate and manage casino gaming content easily
Key responsibilities:
- Connecting clients to the aggregator.
- Connecting clients to game providers: full support of the client's request (changing RTP, limits, adding currencies).
- Work with documents.
- Work with Jira, Confluence, Gmail, Gitlab.
Requirements:
- Experience in CS or/and in the similar field
- Information analysis skills
- Independence and responsibility
- Ability to work in a team (team player)
- English proficiency at B1 or higher
- Excellent communication skills in Russian
What we offer:
- Full-time work opportunities and flexible working hours
- Comprehensive Mental Health Programme
- Private insurance
- Sports program compensation
- Free online English lessons
- An additional 1 Day off per calendar year
- Generous referral program
- Training, internal workshops, and participation in international professional conferences and corporate events
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