Site Reliability Engineer II

1 Month ago • 4 Years + • DevOps • $98,300 PA - $208,800 PA

Job Summary

Job Description

This Site Reliability Engineer II role at Microsoft's Commerce and Ecosystems team involves managing and automating a large-scale commerce platform, providing analytics on customer consumption and billing, and ensuring seamless interactions between enterprises and Azure/Office. Responsibilities include driving reliable, scalable, high-performance solutions, collaborating across teams, mitigating service issues, conducting root cause analyses, and deploying automation for service management. The ideal candidate will leverage telemetry data for continuous improvement, partner with internal customers and engineering, and uphold security and compliance standards. This role offers significant growth opportunities and the chance to work with cutting-edge technologies.
Must have:
  • 4+ years experience in software engineering, network engineering, or systems administration
  • Active US Top Secret Clearance with SCI access
  • Experience with automation, telemetry data, and root cause analysis
  • Collaboration with multiple engineering teams
  • Maintain security and compliance standards
Perks:
  • Industry-leading healthcare
  • Educational resources
  • Product and service discounts
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Networking opportunities

Job Details

Overview

Join the Commerce and Ecosystems (C+E) team - the next generation of platform and experiences enabling Microsoft and Azure, the fastest-growing cloud platform in the world which makes billions of dollars in revenue. As a Site Reliability Engineer II on the C+E team, you will work alongside multiple teams within Azure, Office, and throughout Microsoft to manage and automate a large-scale Commerce platform, provide world-class analytics to customers about their consumption and billing details, and set the stage for enterprises all around the world to interact with Azure and Office seamlessly and effectively, ensuring customers and partners can provision and transact from the Azure Marketplace. We are looking for engineers who bring fresh ideas from all backgrounds, leveraging invaluable experience and perspectives to do and achieve more.     

  

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Qualifications

Required/Minimum Qualifications:

  • 4+ years technical experience in software engineering, network engineering, or systems administration
    • OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical experience in software engineering, network engineering, or systems administration
    • OR Master's Degree in Computer Science, Information Technology, or related field.

Other Requirements:

Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:   

  • The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination.
  • Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.   
  • Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance

Site Reliability Engineering IC3 - The typical base pay range for this role across the U.S. is USD $98,300 - $193,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $127,200 - $208,800 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

 

Microsoft will accept applications for the role until January 29, 2025

 

Responsibilities

This is a fantastic opportunity to work with incredibly talented engineers on our next set of big challenges. Being a part of Microsoft’s customer-focused culture, you will be empowered to take ownership of service design by driving reliable, scalable, and high performance solutions across the entire C+E stack. You will collaborate with a number of teams across the company, giving you wide exposure and a broad technical surface area. You will also support Commerce + Ecosystems at large in specific dedicated clouds, mitigating any issues that may surface in sustainable and forward-thinking ways. If you love solving challenging problems, developing scripts and/or automation to solve said problems, and are passionate about operating and automating robust, reliable, highly distributed software systems using the latest cutting-edge technologies, then let’s talk. 

     

We are looking for a Site Reliability Engineer II who can leverage telemetry data to identify patterns and trends that drive continuous operational improvement through automation. If you join, you will drive highly impactful operational initiatives for all of C+E with massive opportunity for growth. These initiatives will simplify the resolution of service issues and prevent the recurrence of similar issues in the future. You will partner closely with internal customers and engineering teams to mitigate issues, conduct root cause analyses, share end-to-end expertise in services, and uphold security and compliance standards. You will leverage your expertise and learnings from these actions to identify opportunities to deploy automation to monitor and more effectively manage services and/or products. If these prospects interest you, you may be a great fit for our team.  

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Industry leading healthcare
Educational resources
Discounts on products and services
Savings and investments
Maternity and paternity leave
Generous time away
Giving programs
Opportunities to network and connect

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