Site Reliability Engineering (Edge Services) - Infrastructure Engineering

About ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us. About the Team Our infrastructure team operates a large network of POPs around the world hosting edge services, such as traffic acceleration, CDN cache, gaming, etc. We are seeking experienced reliability/performance engineers to maintain stability and to optimize the performance of various edge services and products running on top of our Kubernetes-based platform (PaaS), and to create solutions for ever growing business needs on the edge. Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, massively distributed infrastructures. Our SREs are tasked with ensuring the infrastructure services are reliable, fault-tolerant, efficiently scalable and cost-effective. You will have the opportunity to manage a variety of complex systems at scale, including systems that administer hyperscale datacenters and public cloud, global content distribution networks (CDNs) and load balancers that handle Tbps of traffic. You will also have the opportunity to collaborate with various teams to translate business needs into concrete action items, and/or improvements in system design or procedures. Responsibilities • Build metrics, tools, automations, visualizations and monitors to facilitate the operation and optimization of edge services. • Build insights through statistical analysis to help drive targeted deployments to expand the coverage of our global infrastructure. • Analyze, design and implement solutions at the system level to remove bottlenecks and improve edge service performance. • Work in a fast-paced environment. Participate in technical operations and rotations in response to performance and reliability issues. • Research, design, and develop computer and network software or specialised utility programs. • Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis. • Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures. • Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.

• At least a Bachelor’s degree in any of these faculties: Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies) • 5+ years experience working with Unix Linux systems from kernel to shell and beyond with experience working with system libraries, file systems, and client-server protocols. • 5+ years experience in one or more programming languages such as Java, C++, Go, or scripting experience in Shell and Python. Preferred qualifications • Master’s degree with 5+ years of experience in Computer Engineering, Electrical Engineering, Computer Science or related major • Self-driven and capable of coping with ambiguity and moving projects from concept to delivery. • Strong analytical skills and the ability to solve real world problems in a fast moving environment. • Experience in designing, analyzing and building automation and tools for large scale systems • Experience in building solutions with AWS, Google, Azures and other cloud services. • Experience in networking technologies such TCP/IP, BGP, DNS, etc. in a carrier-grade environment. • Experience in developing and operating one or more of following systems: OpenStack, Kubernetes, Nginx, ipvs, ELK stack, Hadoop, etc. ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.