Social Media Specialist

1 Month ago • 2 Years + • Social Media

Job Summary

Job Description

As a Social Media Specialist at Moon Active, you will create the best end-to-end experience for the players. You will be responsible for building and fostering relationships with the company’s active community. You will plan engagement strategies across several social media and online channels. You will develop a professional, positive and enthusiastic voice to be used when communicating with the online community. You will work with other departments to build campaigns, create awareness of in-game content, and respond to players' requests, providing comprehensive information regarding the products and services offered by the company. You will also sort and funnel customer issues and coordinate with various stakeholders.
Must have:
  • 2+ years experience managing social media platforms
  • Excellent knowledge of social media management tools and trends
  • Native English speaker
  • Organized and able to work with multiple stakeholders
  • Highly skilled with social media and online communications
  • Experience creating, moderating, or managing forums
  • Strong proven analytical skills
  • Can-do personality, creative and committed to improve and continuously learn

Job Details

Moon Active is one of the world’s fastest-growing mobile game companies, providing entertainment for millions of active users across the universe. The company is headquartered in the heart of Tel Aviv.  

We’re looking for a talented Social Media Specialist to join our growing Social Media team. As a Social Media Specialist, you’ll be responsible for creating the best end-to-end experience for our players.

Responsibilities

  • Build and foster relationships with the company’s active community. 
  • Plan engagement strategies across several social media and online channels. 
  • Be responsible for the community development and engagement, including the design and execution of strategy. 
  • Develop a professional, positive and enthusiastic voice to be used when communicating with the online community.
  • working with other departments to build campaigns. Creating awareness of in-game content 
  • Provide effective research audit of market potential, key barriers to growth, consumer insights, competitive reporting and other key marketing requirements. 
  • Be the focal point between the company and its players, responding to their requests and presenting comprehensive information regarding the products and services offered by the company. 
  • Sort and funnel customer issues that surface in the community to the proper place and escalation path and coordinate closely with various stakeholders.

Requirements

  • At least 2 years experience managing Social Media platforms
  • Loves the social media space and has excellent knowledge of social media management tools and trends. 
  • English mother tongue. 
  • Organized, flexible and able to work with multiple stakeholders. 
  • Highly skilled with social media and online communications. 
  • Experience creating, moderating, or managing forums. 
  • Strong proven analytical skills
  • Can-do personality, creative and committed to improve and continuously learn.


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About The Company

Moon Active is a developer of social games across multiple platforms (Facebook, iOS, and Android). We make games that offer fun entertainment experiences for everyone to enjoy.Our goal is to develop top-quality games and to connect people, friends, and players from all over the world.

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