Technical Operation Specialist

Responsibilities:

• Managing the operation of monetization & product activities inside the game through the game’s Back Office system: setting up promotions, controlling game features, creating pricing configurations, segmentation, etc

• Responsible for ensuring the smooth running of all the promotions, events, and live tests
• Responsible for setting up campaigns in the game’s Back Office system, including managing assets and pricing configurations
• Responsible for enabling/disabling game features and events through the game’s Back Office system
• Work with monetization, economy, R&D, and product teams
• Work with the QA team to make sure the campaigns configurations are working in the live version
• Daily monitoring of tests

Requirements:

• Technical background in Operations, CRM, Technical Support, Configuration, Technical Project Manager, or similar role.

• Highly attentive to details, thorough, responsible, and punctual, and the ability to learn and operate multiple applications
• Strong problem-solving/ troubleshooting skills
• Analytic skills and the ability to work with large data sets
• Ability to work collaboratively in a team-oriented environment.
• Strong work ethic, demonstrating a willingness to go the extra mile to achieve desired outcomes.
• Handle multiple projects simultaneously while maintaining attention to detail.
• English proficiency, both spoken and written- Must
• BA or B.Sc. in Information Systems, Industrial Engineering / other relevant Engineering field – Advantage