Sr Manager, Prototyping Client Engagement

1 Month ago • 10 Years + • $95,000 PA - $105,000 PA

Job Summary

Job Description

As a Senior Manager, you will lead and manage a unified Client Services and Sales department. You will be responsible for setting shared goals and workflows, promoting a culture of collaboration, mentoring team members, and advising Client Services Managers. You'll also identify growth opportunities, partner with New Business Development, and bridge communication between various departments. Maintaining deep knowledge of prototyping services and industry trends is also a key responsibility.
Must have:
  • Lead client engagement and sales teams in creative or production environments.
  • Possess strong leadership, team-building, and conflict resolution skills.
  • Be an excellent communicator and cross-functional collaborator.
  • Be a strategic problem-solver who thrives in dynamic settings.
  • Be proficient in CRM platforms, Microsoft Office, and Adobe.
Good to have:
  • Experience working with production and creative teams is a strong plus.
Perks:
  • Medical, dental, vision benefits.
  • 401k program for eligible full-time temporary assignments.

Job Details

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands.

We’re hiring a Senior Manager, Prototyping Client Engagement for a full-time hybrid position with one of our leading clients based in Chicago, IL.

Are you a seasoned leader with a passion for client services and a background in CPG, packaging, innovation, or prototyping? This is an exciting opportunity to drive strategic growth, lead cross-functional teams, and elevate the client experience within a fast-paced creative production environment.

Key Responsibilities

Department Leadership

  • Lead and manage a unified Client Services and Sales department.

  • Set shared goals and establish aligned workflows between teams.

  • Promote a culture of collaboration, accountability, and continuous improvement.

  • Mentor and coach team members through regular 1:1s and performance feedback.

Team Support & Enablement

  • Serve as a strategic advisor to Client Services Managers (CSMs).

  • Support escalation efforts and coach on client communications.

  • Remove operational roadblocks and strengthen internal processes.

  • Guide Sales team members on account planning, client strategy, and forecasting.

Sales Alignment & Growth

  • Ensure smooth transitions from Sales to Client Services.

  • Identify growth opportunities within existing accounts.

  • Partner with New Business Development on early-stage client conversations.

  • Support annual client business reviews and sales forecasting initiatives.

Cross-Functional Integration

  • Bridge communication between Client Services, Production, Sales, Design, and New Business Development.

  • Align timelines, project priorities, and scheduling with production leadership.

  • Facilitate cohesive workflows between prototyping and design teams.

Institutional Knowledge

  • Maintain deep knowledge of prototyping services and production workflows.

  • Stay current on industry trends and the competitive landscape.

  • Champion an aligned, end-to-end client experience.

Required Skills & Attributes

  • Proven success leading client engagement and sales teams in creative or production environments.

  • Strong leadership, team-building, and conflict resolution skills.

  • Excellent communicator and cross-functional collaborator.

  • Strategic yet hands-on problem-solver who thrives in dynamic settings.

  • Proficient in CRM platforms, Microsoft Office, Adobe, and internal collaboration tools.

  • Detail-oriented, highly organized, and execution-focused.

Qualifications

  • Bachelor’s degree in a related field preferred.

  • 10+ years of experience in client services, sales operations, or leadership—preferably in packaging, innovation, or prototyping.

  • Experience working with production and creative teams is a strong plus.

If you meet the qualifications and are ready to take your career to the next level, apply today! Our team at Onward Search will be in touch to guide you through the interview process and advocate on your behalf.

Employer Details:

  • Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  • Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
  • Onward Search is a drug-free workplace.
  • Onward Search is a nationwide staffing agency and talent solutions provider specializing in creative, marketing and technology. Our clients are continuously turning to us to fill their open positions. Therefore, there is no application deadline for this position, as we are seeking candidates for this type of role across all our clients on an ongoing basis.

Similar Jobs

Thumbtack - Product Designer, Customer Growth

Thumbtack

United States (Remote)
2 Weeks ago
Trackman - Senior Product Designer - Golf Products

Trackman

Hørsholm, Denmark (On-Site)
2 Months ago
foxi ventures - Product Designer

foxi ventures

Adelaide, South Australia, Australia (On-Site)
4 Weeks ago
CD PROJEKT RED - Senior Gameplay Designer

CD PROJEKT RED

Warsaw, Masovian Voivodeship, Poland (On-Site)
1 Month ago
Elsewhere - Web/TypeScript Game Developer (Contract)

Elsewhere

San Francisco, California, United States (Remote)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Wargaming - Senior Game Designer, Core (Unannounced Project)

Wargaming

Warsaw, Masovian Voivodeship, Poland (Hybrid)
3 Months ago
The Walt Disney Company - Senior Product Designer

The Walt Disney Company

Santa Monica, California, United States (On-Site)
1 Month ago
PlayStation Global - Machine Learning Engineer

PlayStation Global

London, England, United Kingdom (On-Site)
1 Month ago
Blenheim Chalcot India - AI-Augmented Software Engineer

Blenheim Chalcot India

Mumbai, Maharashtra, India (On-Site)
1 Month ago
Light Speed Studios - フロントエンドエンジニア|Frontend Engineer

Light Speed Studios

Tokyo, Japan (On-Site)
5 Months ago
Google - Senior Data Scientist, Research, Global Networking and Infrastructure

Google

Atlanta, Georgia, United States (On-Site)
1 Month ago
Asobo Studio - Level Designer

Asobo Studio

Bordeaux, Nouvelle-Aquitaine, France (On-Site)
2 Months ago
Reddit - Senior Software Engineer, AI Enablement

Reddit

Canada (Remote)
1 Week ago
Fortis Games - Senior Game Designer

Fortis Games

United Kingdom (Remote)
1 Week ago
CrowdStrike - Engineer III - Platform

CrowdStrike

Bucharest, Bucharest, Romania (On-Site)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in Chicago, Illinois, United States

sika ag - Inside Sales Representative

sika ag

Canton, Massachusetts, United States (On-Site)
2 Weeks ago
UPF Industries  - Safety Specialist

UPF Industries

Selma, Alabama, United States (On-Site)
1 Week ago
Crunchyroll - Staff Visual Product Designer

Crunchyroll

Dallas, Texas, United States (On-Site)
3 Months ago
Meta - Software Engineer, Intern/Co-op

Meta

Seattle, Washington, United States (On-Site)
7 Months ago
Enverus - Senior Electricity Market Optimization Engineer

Enverus

Houston, Texas, United States (Remote)
2 Weeks ago
Scout - Engineer, Frame Structure

Scout

Novi, Michigan, United States (On-Site)
1 Month ago
Lionsgate Games - Client Services Support Analyst

Lionsgate Games

Santa Monica, California, United States (On-Site)
2 Months ago
Palo Alto Networks - Senior Manager, Revenue Acceleration

Palo Alto Networks

Santa Clara, California, United States (On-Site)
2 Weeks ago
Vercel - Site Designer

Vercel

San Francisco, California, United States (Remote)
11 Months ago
Apple - Senior Applied Acoustic ML Engineer

Apple

Cupertino, California, United States (On-Site)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re hiring a Marketing…Posted yesterday Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re hiring a Jira…Posted yesterday Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to place…Posted yesterday Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire…Posted yesterday Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire…Posted yesterday Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire…Posted yesterday

New York, United States (Hybrid)

Norwalk, Connecticut, United States (Remote)

Los Angeles, California, United States (Remote)

Brisbane, California, United States (Remote)

Hawthorne, California, United States (Remote)

North Chicago, Illinois, United States (Remote)

Boston, Massachusetts, United States (Hybrid)

Irvine, California, United States (Remote)

Rochester, Minnesota, United States (Remote)

New York, United States (Remote)

View All Jobs

Get notified when new jobs are added by onwards Search

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug