UX Researcher

1 Month ago • 3 Years + • UI/UX Design

Job Summary

Job Description

Onward Search is seeking a UX Researcher for a leading e-commerce company. This is a 6-month contract, fully remote position. The responsibilities include conducting multiscreen research to inform product development, designing and planning user research using various methods such as remote usability, field studies, competitive evaluations, RITE studies, surveys, and diary studies. The role also involves providing insights based on user needs and behaviors, leading stakeholders in translating research findings into actionable results, and building strong relationships with Designers, Product Managers, Marketing, Analytics, and Engineers. The researcher will synthesize findings from various data sources into actionable recommendations.
Must have:
  • Deep understanding of UX research
  • Strong qualitative skills
  • Expertise in research methodologies
  • Experience moderating qualitative studies for global marketplaces
  • Ability to conduct research across web and mobile
  • Knowledge of mixed methods
  • Experience with UserTesting or similar tools
  • Ability to manage multiple projects
Good to have:
  • Tech experience preferred
  • Experience in generative research
  • Experience in design, launch, and measurement of product performance
  • Facilitating design thinking and concept making
  • Synthesizing market research, site analytics, and secondary research
Perks:
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • 401k Program
  • Commuter Benefit
  • eLearning
  • Education Reimbursement
  • Ongoing Training & Development

Job Details

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire a UX Researcher for a leading e-commerce company.

This is a 6 month contract with potential to extend, fully remote.

Responsibilities:

  • Conduct multiscreen research to inform the definition and development of products.

(Research spans from generative research to design, launch and measurement of product performance)

  • Design, plan and conduct user research, employing methods such as: remote usability, field studies, competitive evaluations, usability studies, RITE studies, surveys, diary studies, and other relevant approaches
  • Provide insight and vision to the team based on understanding userneeds and behaviors
  • Lead stakeholders in translation of research findings into actionable results, activating design thinking and concept making through facilitation.
  • Build strong relationships with Designers, Product Managers, Marketing, Analytics and Engineers to deliver impact on our global products.
  • Synthesize research findings from other data sources (including market research, site analytics and secondary research) into meaningful recommendations and actionable results.

Requirements:

  • Top skill set needed: deep understating of UX research with experience, strong qualitative skills, research methodologies
  • Must have experience moderating User Experience or Design Research Qualitative Studies for business comparable to a global marketplace.
  • Must know how to conduct research across web -and- mobile
  • Role is more qualitative focused but needs a knowledge of mixed methods
  • Weekly research studies to evaluate, concept and prototype to obtain clarity for questions, researcher would review the plan/interview questions and create and present the report
  • Experience using tools such as UserTesting or similar.
  • Ability to manage multiple projects and priorities in a fast-paced environment.
  • Years 3 + experience , tech experience preferred
  • Bachelor’s or Master’s degree in Human-Computer Interaction (HCI), Psychology, Social Sciences, Design, or a related field.

Perks & Benefits:

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • 401k Program
  • Commuter Benefit
  • eLearning
  • Education Reimbursement
  • Ongoing Training & Development
  • *To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks.

To learn more about this opportunity, apply now. Our recruitment team will be in touch, guide you through the interview process, and advocate on your behalf.

Application deadline is July 14, 2025.


About Onward Search

Onward Search is a nationwide staffing agency and talent solutions provider specializing in creative, marketing, and technology professionals. We work with our nationwide clients to continuously pipeline and fill specialized roles. As such, not all jobs contain an application deadline.

Equal Opportunity Employment

We are an equal opportunity employer. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected category. Candidates must be at least 18 years old to be considered for employment.
EOE/M/F/D/V/SO

Inclusive Hiring Practices

We’re committed to making every part of our hiring process accessible and inclusive. If you need any accommodations or adjustments to support you during the application or interview process, please contact us at inclusivehiring@onwardsearch.com.

Employment Eligibility

In compliance with federal law, all persons hired must verify their identity and eligibility to work in the United States. We are unable to support 1099 / Corp-to-Corp / Independent Contractor arrangements. All freelancers will be hired as W2 employees.

Benefits

We offer medical, dental, and vision insurance as well as a 401(k) retirement plan to all eligible full-time temporary employees. Onward Search is a drug-free workplace.


Virtual Interview Process

To help streamline the hiring process and ensure a more flexible and accessible experience for all candidates, we’ve partnered with Apriora, a virtual interviewing platform. For select job openings, you may receive an invitation to interview with Alex, our virtual interviewer, via email at alex@onwardsearch.com.

Alex will guide you through a brief set of questions to help us better understand your background and interests. The virtual interview can be completed on your own time, and your responses will be reviewed by our recruiting team as part of the screening process.

To learn more about the platform, visit Apriora’s website.


Job Seeker Scam Alert

We’ve become aware of fraudulent recruiters impersonating Onward Search representatives to collect personal or financial information from potential job seekers. Please be vigilant and always protect your information. Learn more about potential threats and how to protect yourself by visiting our job seeker scam alert page.

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About The Company

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re hiring a Marketing…Posted yesterday Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re hiring a Jira…Posted yesterday Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to place…Posted yesterday Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire…Posted yesterday Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire…Posted yesterday Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire…Posted yesterday

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