Staff Project Manager (D2C)

17 Hours ago • All levels • Product Management

Job Summary

Job Description

This Staff Project Manager role within SIE's Commercial Development function focuses on delivering growth initiatives and technology capabilities across PlayStation Store and PlayStation Direct (D2C). The successful candidate will lead complex projects, ensuring successful execution and benefits realization. Responsibilities include managing project lifecycles, collaborating with cross-functional teams (including senior VPs), leveraging data for decision-making, and implementing agile methodologies. Experience in digital commerce, experimentation, automation, and AI is highly desirable. The role involves supporting teams in optimizing merchandising operations and delivering new subscription growth initiatives.
Must have:
  • Project delivery expertise in digital commerce
  • Agile and adaptive thinking
  • Data-led decision making
  • Strong communication & collaboration skills
  • Experience managing stakeholders at VP/SVP levels
Good to have:
  • Experience with experimentation, automation, and AI projects
  • Project Management/Business Change qualification
Perks:
  • Discretionary bonus
  • Hybrid working
  • Private medical insurance
  • Dental scheme
  • 25 days holiday
  • On-site gym
  • Subsidized café
  • Free soft drinks
  • On-site bar
  • Access to cycle garage and showers

Job Details

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

Role overview: 

We are looking for a Staff Project Manager to help deliver growth initiatives and technology capabilities across the Direct to Consumer (D2C) businesses, PlayStation Store & PlayStation Direct. This role sits within the Commercial Development function, reporting to the Director of Business Change & Analysis.  

We are looking for someone with experience in managing fast-paced, complex projects in a digital commerce environment. Experience in experimentation, automation and AI projects is highly desirable. 

Projects could include: working on our latest personalisation capabilities; taking a new subscription growth initiative from ideation to delivery; or supporting internal teams in optimizing their merchandizing operations through automation and the application of AI solutions.  

We’re looking for a self-starter who has the ability to engage, coordinate and influence across functions and is comfortable working with senior VPs. The ideal candidate should be proficient in applying project management and business change methodologies, flexing them to the required project, and having a relentless focus on delivering project outcomes.  

The individual should be passionate about data-led decision making and have a strong understanding of digital commerce. 

What you'll be doing: 

Project delivery  

  • Leads delivery of complex projects into D2C teams
  • Proficient in all elements of project execution, with the ability to flex approach as required
  • Prepares D2C business to operate solutions delivered by Product and Engineering teams
  • Supports benefits realization and achievement of target outcomes
  • Agile & Adaptive Thinking: encourages a culture of iterative learning, using retrospective insights to inform decision-making. 

Communication & Collaboration 

  • Constant drive to make progress
  • Able to make data-led recommendations and can help others do the same
  • Proactively develops relationships: understanding customer needs and aligning to project outcomes
  • Confident in managing stakeholders up to VP/SVP level
  • Has the ability to navigate ambiguous situations and ask the right questions to gain clarity 

Critical Reflection 

  • Has the ability to reflect on situations, challenge the status quo and present alternatives at all levels
  • Passion for continuous improvement, applying insights to enhance project efficiency and team performance 

What we're looking for: 

  • Proven Senior years experience delivering complex digital capabilities and change projects for a digital commerce organization
  • Data-Led Decision Making – Ability to leverage data insights to inform project strategies, measure success, and optimize delivery.
  • Project Management / Business Change / PdM qualification or equivalent demonstrable real-world experience
  • From project initiation to review, is robust in planning and delivering all project activities
  • Program management – experienced in managing multiple active projects
  • Positive & pragmatic attitude
  • Proficiency with MSFT Office products
  • Ability to create presentations and present to senior audiences
  • Experience with experimentation 

Benefits:

  • Discretionary bonus opportunity
  • Hybrid Working (FlexModes)
  • Private Medical Insurance
  • Dental Scheme
  • 25 days holiday per year
  • On Site Gym
  • Subsidised Café
  • Free soft drinks
  • On site bar
  • Access to cycle garage and showers

Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

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About The Company

Want to take your career to the next level? Search open job vacancies at any of the Sony Interactive sites by visiting playstation.com/careers/


Sony Interactive Entertainment pushes the boundaries of entertainment and innovation, starting from the launch of the original PlayStation in Japan in 1994. Today, we continue to deliver innovative and thrilling experiences to a global audience through our PlayStation line of products and services that include generation-defining hardware, pioneering network services, and award-winning games. Headquartered in San Mateo, California, with global functions in California, London, and Tokyo, and game development studios around the world as part of PlayStation Studios, we believe that the power of play is borderless. Sony Interactive Entertainment is a wholly owned subsidiary of Sony Group Corporation.  


For more information about our company, please visit SonyInteractive.com. For more information about PlayStation products, please visit PlayStation.com.

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