Staff Software Engineer - Cloud Support and Operations

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Staff Software Engineering - Cloud Support and Operations, Bangalore
 

About Warner Bros. Discovery:

Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands, and franchises across television, film, streaming, and gaming. The new company combines Warner Media’s premium entertainment, sports, and news assets with Warner Bros Discovery's leading non-fiction and international entertainment and sports businesses. For more information, please visit www.wbd.com

Meet Our Team:

The Cloud Support & Ops team (CSO) is part of the larger Operational Engineering group who is responsible for building a truly global, self-service cloud platform (PaaS) to enable Global Tech’s growing number of engineering teams to build, deploy, run and operate their services in a fully autonomous fashion. This team will be the first line support for Gobal Techs cloud-based developer platform, focusing on areas with heavy support load and manual processes. The CSO team will perform operations tasks like applying security patches to infrastructure and Terraform modules, support new product launches and adding new tenants and/or markets to the platform by provisioning new infrastructure like AWS resources, Ingress stack, etc following established runbooks.

Roles & Responsibilities:

As a Staff Engineer  on the Cloud Support & Ops team (CSO) you'll be part of the larger Operational Engineering group who is responsible for building a truly global, self-service cloud platform (PaaS) to enable Global Tech’s growing number of engineering teams to build, deploy, run and operate their services in a fully autonomous fashion.

You will help drive technical decision-making, in support of the global cloud platform. You will focus on performing non-incident, business hour troubleshooting, reviewing pull requests, following runbooks to provision new infrastructure, onboarding assistance and light-weight solution architecting.

• Play a leadership role on the team. You are known for your subject matter expertise across CSO technology

• Perform operations tasks like applying security patches to infrastructure and Terraform modules.

• Approve pull requests, modify security rules, etc

• Supports new product launches and adding new tenants and/or markets to the platform by provisioning new infrastructure like AWS resources, Ingress stack, etc following established runbooks.

• Provide mentoring to junior engineers.

• You embrace constructive feedback from these groups and adapt to align with organizational standards and objectives.

What to Bring:

• Bachelor’s degree (9-12 years) with at least 5+ years of hands-on experience working on a Cloud environment

• Hands-on experience with at least one IaC tool (e.g. CDK, Terraform, CloudFormation)

• Hands-on experience from working in a support ticketing system following runbooks and decision trees for triaging

• Hands on experience with technologies on our stack including Java, Spring/Spring Boot

• Operational experience (i.e. on-call rotation, incident response)

• Ability to drive best practices and set standards for your team

What We Offer:

• A Great Place to work.

• Equal opportunity employer

• Fast-track growth opportunities.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.