Study Abroad Advisor (UK & Commonwealth)

Role: Study Abroad Advisor (UK & Commonwealth Destinations)

Location: Shenzhen, China

Job type: Full time, Fixed Term Contract for 3 years 

Work arrangement: In Office 

Why QS?

At QS, we believe that work should empower you. That’s why we foster a flexible working environment that encourages every employee to own their career whilst thriving personally and professionally. Our company values underpin everything we do – we collaborate, respect and support each other.

It’s our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives.

Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector.

At QS, you’ll be responsible for implementing real change in the international higher education landscape. You’ll take on meaningful challenges that see a positive impact across the business and the wider sector.

We’re confident you’ll feel right at home here. QS was named as one of Newsweek’s Top 100 Most Loved Workplaces® in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. And as a gold-accredited Investors in People organisation – putting us among the top 28% of workplaces globally – it’s official: QS is a place where everyone can thrive.

The role:

We are looking for a knowledgeable and service-oriented Study Abroad Consultant specializing in the UK and Commonwealth countries (Australia, Canada, New Zealand). The ideal candidate will provide personalized consulting services to students and parents, helping them navigate university and major selection, application processes, and career planning based on individual academic profiles. This role involves contract handling, maintaining student records, and close collaboration with the Case Manager team to ensure a seamless application, visa, and pre-departure process. The position also includes minor administrative support to aid team efficiency. Candidates with prior study-abroad experience and a strong understanding of international education systems are encouraged to apply.

Role responsibilities:

• Provide professional study-abroad consulting services focusing on the UK and Commonwealth countries (e.g., Australia, Canada, New Zealand).
• Follow up with client resources, answer inquiries, and provide students and parents with tailored study-abroad plans.
• Sign study-abroad contracts, set up student files, and create application progress reports.
• Assist students with university and major selection, career planning, and application procedures, aligned with their academic background and career goals.
• Collaborate with the Case Manager team to ensure smooth application, visa processing, and pre-departure services.
• Undertake minor administrative tasks to support team operations.

Key skills and experience:

• Bachelor's degree from a recognized university; overseas study experience in the UK or Commonwealth countries is preferred.
• Minimum 1 year of experience in international education counselling, preferably with a focus on UK or Commonwealth admissions.
• Excellent communication and interpersonal skills, with a strong sense of teamwork and high service quality.
• Proficiency in Office software, good command of English.
• Ability to multitask and manage stress effectively.
  

So, who are we and what do we do?

QS is the world leader in higher education services, analytics, insights and intelligence. From consultancy to student mobility, academic partnerships to branding solutions, our services power both institutional and individual success.

We’re behind the world’s most widely read university rankings (Meltwater 2023). Our QS World University Rankings® reach hundreds of millions, shaping decisions and guiding futures.

Since launching in 1990, our impact and influence have only grown. Today, we work with more than 2,000 of the world’s leading higher education institutions, over 12,000 employers, and governments seeking change and socioeconomic development through higher education.

Join QS and you’ll join an 800-strong community of problem-solvers, creators, collaborators and change-makers based in 40+ countries and 11 international offices, including Australia, Malaysia, India, Romania, Singapore, France, Germany, the USA and our headquarters in London.

With every talented new hire, business acquisition and bold initiative, we’re strengthening our reach and delivering even greater value to institutions and learners worldwide. Are you ready to shape the future of higher education?

We take investing in our people very seriously.

• Free subscription to the Calm App – the #1 app for sleep, meditation, and relaxation
• A focus on welfare which is led by our global wellness team, with mental health first aiders globally
• Access to a variety of diversity and inclusion initiatives and groups
• Strong recognition and reward programs – including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual personal development event
• Support for volunteering and study leave
• Free subscription to LinkedIn learning – with over 5,000 courses and programmes at your fingertips
• Options to join our outstanding global Mentorship programme

 Like what you’ve heard? Great, apply now!

As a candidate, we know the application and interview process can be daunting and so it’s important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningful work in the education space.

Equal opportunities

QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive.