As an Outbound Sales Development Representative (SDR) at Coursera, you'll be responsible for generating interest in Coursera's offerings by contacting prospects, presenting solutions, and qualifying leads for the sales team. This involves inbound and outbound engagement, working closely with sales and marketing to build the business pipeline.  Responsibilities include lead qualification, conducting discovery calls, developing engagement strategies (email, phone, social media), and collaborating with sales and marketing teams.  The ideal candidate has enterprise sales/partnership experience, knowledge of edtech and enterprise learning, and superior communication and analytical skills.  You'll contribute to expanding Coursera's global reach and impact on education.

<p>Coursera Inc. is an American global massive open online course provider. It was founded in 2012 by Stanford University computer science professors Andrew Ng and Daphne Koller. Coursera works with universities and other organizations to offer online courses, certifications, and degrees in a variety of subjects.</p>

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<div class="job__description body"><div><p>Launched in 2012 by two Stanford professors, Andrew Ng and Daphne Koller, Coursera is now one of the largest online learning platforms in the world, with 168 million registered learners. Our mission is to provide universal access to world-class learning. We partner with over 350 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations and Professional Certificates degrees.&nbsp;Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp.</p>
<p><span style="font-weight: 400;">Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.</span></p>
<p><strong>At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration.&nbsp;</strong></p>
<p><strong>Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you.</strong></p></div><div><p><span style="font-family: arial, helvetica, sans-serif;"><strong>Job Overview:</strong></span></p>
<p><span style="font-family: arial, helvetica, sans-serif;">The Sales Development Team is a critical component of our growth plan. All inbound and outbound engagement with prospective customers starts with the SDR team. As an Outbound Sales Development Representative (SDR), you will be responsible for generating interest in Coursera by contacting prospects, presenting our solutions, and qualifying leads for our sales team.&nbsp; You will work closely with sales and marketing teams to ensure we operate as a seamless organization to build our pipeline of business.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif;">The ideal individual will have experience with enterprise sales/partnerships and be interested in working for a social enterprise. Your knowledge of edtech, and enterprise learning combined with superior communication skills and analytical abilities, will shape Coursera’s campus business to help us provide more access to education globally.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif;"><strong>Responsibilities:</strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Build a pipeline of leads for the sales team by qualifying inbound inquiries and reaching out to high-potential prospects.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Conduct effective discovery and qualification conversations with prospects through your deep understanding of our product value proposition and use cases.</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Develop creative strategies for engaging and nurturing prospects using content, email, phone, social media and any other strategies that work!</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Partner closely with members of the sales and marketing teams to coordinate engagement strategies and improving processes</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Use your frontline knowledge of customer needs to educate the broader team on learnings and opportunities.</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif;"><strong>Basic Qualifications:</strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">A degree or professional experience</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">1+ years of experience as an SDR/BDR</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Experience with sales and or marketing tools such as Salesforce, Outreach, Zoominfo or other software </span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Business fluency in French&nbsp;</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif;"><strong>Preferred Qualifications:</strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Comfort working in ambiguous, quickly-changing environments</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Excellent written and verbal communications and listening skills</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Experience with high volume request and excellent time management skills</span></li>
<li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Previous experience in an outbound sales environment</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif;"><strong>If this opportunity interests you, you might like these courses on Coursera:</strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif;">
<p><span style="font-family: arial, helvetica, sans-serif;"><a href="https://www.coursera.org/learn/build-sales-career">Sales Training: Building Your Sales Career</a></span></p>
</li>
<li style="font-family: arial, helvetica, sans-serif;">
<p><span style="font-family: arial, helvetica, sans-serif;"><a href="https://www.coursera.org/specializations/salesforce-fundamentals">Salesforce Fundamentals</a></span></p>
</li>
</ul>
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<p>&nbsp;</p></div><div><div>Coursera is an&nbsp;Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.</div>
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<div>If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.</div>
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<div>For California Candidates, please review our <a class="postings-link" href="https://drive.google.com/file/d/1VoafvZVMx9IqfEymgE5GfuWC7OkzlAnc/view?usp=sharing">CCPA Applicant Notice</a> here.</div>
<div>For our Global Candidates, please review our <a class="postings-link" href="https://drive.google.com/file/d/1hlfSN3KDu9VH44MhZv5wrw2wf1uiRF-C/view?usp=sharing">GDPR Recruitment Notice</a> here.</div>
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