As a Technical Consultant Lead, you will manage a team of Technical Consultants and Technical Support Engineers while contributing hands-on. You will leverage your technical expertise to guide the team and address complex issues. Your responsibilities include understanding customer business cases and ensuring optimal use of Appier's AI solutions. You will collaborate with Product and Customer Success teams, providing guidance and documentation. You will develop customer solutions and communicate with clients regarding product implementation and operation. You will optimize business outcomes and analyze data to identify discrepancies. This role requires proficient communication skills in English and Korean.