Vendor Operations Manager
Job Summary
Job Description
- 7+ years in operations/business management & vendor management
- Experience setting up managed service operations
- Data analysis, insight extraction, strategic recommendations
- Supplier program development & execution (cost negotiation, performance management)
- Strong stakeholder relationships & collaboration
- Experience managing large-scale operational projects
- Security Engineering operations management experience
- Business process expertise
- Understanding of operating expenditure, budget & cost saving
- Bonus
- Equity
- Benefits
1 skill required
Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 7 years of experience in operations or business management, and vendor management.
- Experience managing vendor operations and setting up managed service operations from the ground up.
Preferred qualifications:
- 7 years of experience managing large-scale and dynamic operational projects, with competing resources, priorities and changing workflows.
- Experience managing Security Engineering (e.g., malware detection or reverse engineering) related operations.
- Expertise in the business process, with the ability to envision and create processes of varied complexity levels.
- Understanding of operating expenditure, budget and cost saving drivers.
- Exceptional executive leadership, communication and multi-level collaboration skills.
- Excellent structured problem solving capabilities.
About the job
Our team is a central Vendor Operations team across Google. We partner with stakeholders across various Product Areas and provide support including but not limited to operations consulting, vendor management, operational reporting and analytics, drive cross-Product Area programs and help operationalize product outlook in a compliant and scalable manner.
The overarching objective of our team is to augment the productivity of our stakeholders. Furthermore, we endeavor to introduce economies of scale, enhance operational efficiency, and exercise thorough operational diligence. These objectives are realized through the deployment of vendor operations.
As a member of this team, your primary responsibilities will involve deep data immersion, analysis-driven insights extraction, and a broader perspective to formulate coherent and strategic recommendations. Furthermore, you will actively engage in the development and execution of high-impact supplier programs, encompassing cost negotiations, supplier performance management, and assessment of your recommendations' outcomes through follow-ups. You will join a central business operations office serving various organizations at an early stage, with a focus on enhancing productivity and efficiency across Google.
In this role, you will be a professional, experienced, and driven vendor manager to support Platforms and Devices and Core Product Areas. Your job will require you to be a trusted advisor and build solid relationships with internal stakeholders (vertical managers) to help transform their supplier engagements and drive operational efficiencies. You will have experience in strategic supplier development, cost and agreement negotiations, supplier performance management, call center management and/or other related areas.
You should be open to working flexible hours to collaborate and support global teams effectively.
The US base salary range for this full-time position is $126,000-$185,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.Responsibilities
- Identify opportunities to transform a less mature workflow to a mature operation, and implement metrics around quality, cost and efficiencies.
- Work closely with various internal groups to understand business requirements, implement new processes, and contribute to ongoing process improvements.
- Ensure all aspects of vendor service-level agreement (SLAs) are consistently met (e.g., Backlog, AHT, agent utilization, etc.).
- Support vendor selection, negotiations, contracting, on-boarding and overall vendor operations strategy.
Similar Jobs
Riot Games
HP
Get notifed when new similar jobs are uploaded
Similar Skill Jobs
The Walt Disney Company
Daybreak Game Company LLC
PwC
Get notifed when new similar jobs are uploaded
Jobs in San Diego, California, United States
Super
Next Level Business Services
Get notifed when new similar jobs are uploaded
Operations Jobs
Trackman
Netflix
ByteDance
SmileGate
Get notifed when new similar jobs are uploaded
About The Company
A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.
Get notified when new jobs are added by Google
