Video Streaming Specialist
Job Summary
Job Description
The Video Streaming Specialist (VSS) role at Google's gTech Professional Services focuses on supporting Google's largest video and broadcaster partners in the realm of Dynamic Ad Insertion (DAI) and ad serving for OTT streaming. VSS team members collaborate with clients and internal teams (Business, Product, Engineering) to support Google's video product suite, handling live events and video-on-demand. Responsibilities include delivering solutions to video publishers, optimizing business growth by leveraging Google technologies, providing support for DAI, ensuring prompt resolution of customer issues, improving product offerings via feedback, and providing timely project updates to internal and external stakeholders. This role requires expertise in OTT streaming, troubleshooting, and excellent communication skills.
Must have:
- Bachelor's degree or equivalent experience
- System design or programming experience (Java, C++, Python)
- Technical troubleshooting and partner management
- Deliver solutions to video publishers
- Support Google's DAI business
Good to have:
- Experience supporting broadcasters in live streaming
- OTT streaming device troubleshooting experience
- Communication of technical concepts to non-technical audiences
7 skills required
Job Details
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- Experience in system design or in programming language (e.g., Java, C++, Python, etc.).
- Experience in technical troubleshooting, and managing internal/external partners or customers.
Preferred qualifications:
- Experience in supporting broadcasters in live streaming or developer operations positions.
- Experience troubleshooting Over-the-Top (OTT) steaming devices.
- Ability to absorb technical concepts and communicate them to a non-technical audience.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.gPS Video Streaming Specialist (VSS) team is at the forefront of video innovation, paving the way for the future of TV. VSS are OTT streaming experts supporting Dynamic Ad Insertion (DAI) and ad serving for Google’s largest Video and Broadcaster partners.
Video Streaming Specialists (VSS) team members interact with customers and Google’s Business, Product and Engineering teams to support Google’s suite of video products. VSS is a global operations team providing support for Marquee Streaming Video Events including Live Events and Video On Demand.Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our .
Responsibilities
- Deliver solutions to video publishers.
- Identify, drive, and optimize business growth from partners and ad-networks by leveraging Google technologies.
- Provide support for Google’s Dynamic Ad Insertion business as part of a global team to ensure prompt and proper resolution of customer impacting technical tests.
- Improve product offerings by providing feedback on customer and serviceability needs to internal cross-functional teams including Product Management and Engineering.
- Provide internal and external stakeholders with appropriate, timely, and accurate customer and project status updates.
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