Hero Gaming is seeking an experienced and dynamic VIP Account Manager to join our team. If you are passionate about the iGaming industry, customer relationship management, and providing exceptional service to high-value players, we want you on our team! We offer competitive salaries, flexible work arrangements (remote or hybrid in Malta or Marbella), and a range of attractive benefits.
Responsibilities:
As a VIP Account Manager, you will be responsible for managing, retaining, and reactivating our VIP players while developing new VIP customers. You will work closely with the VIP Senior Manager to achieve key objectives, including increasing player lifetime value and revenue contribution from assigned VIP customers. This role requires proactive outbound communication to grow player engagement and loyalty.
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If you are passionate about delivering an exceptional customer experience, have a proven track record in VIP account management, and are eager to grow in the iGaming industry, we would love to hear from you!
Apply now to become part of the Hero Gaming team!
Hero Gaming was founded in 2013 by Georg Westin, who was at the forefront of offering gamified casinos - a unique experience which players had not previously seen. Casino Heroes was launched in 2014 with an initial focus on Scandinavian countries.
Throughout the past few years, our multi-brand strategy grew to include the launch of a number of new brands to our ever-growing portfolio, aimed at providing the best experience for our players. The speed at which these brands went to market is a reflection of the passion for innovation and agility which in turn enabled us to reap great benefits for the business and for our Heroes. We’re now thrilled to embark on our next adventure where we’re daring to dream to take Hero Gaming to a global level.
The humble and truly passionate team behind our brands not only come up with new and creative ideas, but also have a great track record in executing projects with agility. Thanks to our great team, Hero Gaming has become one of the industry’s most reputable companies.