Workplace Building Engineer

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

We are seeking a stunning colleague to join our team as the Workplace Operations Specialist/Building Engineer supporting our UCAN Vancouver Canada facilities. This individual will utilize their stellar communication skills and customer service experience to interface with external partners and all necessary areas of the organization to maintain assets, coordinate needed repairs, update building systems, and maintain inventory. As part of a growing Workplace team, this individual will be responsible for coordinating the day-to-day maintenance and repair activities of the Workplace. In addition to overseeing HVAC, plumbing, electrical, cabling, utilities, painting, patching, digital signage, furniture and equipment set-ups, and reconfigurations. In alignment with our culture, this position requires and allows a full range of flexibility to stay in tune with evolving business needs. This role is an onsite position (Monday - Friday in office).

Job Responsibilities Include (not limited to):

• Assists Workplace Manager in overseeing facility operations across all Netflix Vancouver operations and studios. Engages in managing all facilities vendors and partners per the assigned site(s).

• Captures daily work requests and maintains corrective/preventative maintenance work records for internal and third party vendors, supporting various locations.

• Must be able to compose, send, and manage many emails daily, ensuring timely and accurate communication with vendors, partners, and team members.

• Provides prompt response to requests and issues from facility occupants and manages work order maintenance tickets.

• Ability to thrive in a fast-paced environment

• Experience in fast-paced operational setup where SLA adherence is critical

• Excellent project management skills and the ability to keep multiple priorities moving at the same time

• Conducts and operates regular facilities inspections and audits.

• Supports leading network system(s) i.e. HVAC automation, FLS and additional systems to be integrated.

• Provides support resolution of critical issues with infrastructure and manage day to day operations calls during disruptions; assess root causes and methods for remediation.

• Participates in new design construction walks, new system training, documentation and other collaborations between Workplace Operations and Studio Design and Construction.

• Implements site specific programs, procedures and systems to ensure regulatory compliance, protecting employees, and the environment.

• Collaborates with the Environmental Health and Safety team to ensure compliance with health and safety standards and industry codes

• Leads self-started projects and builds reports.

• Generates Building/Energy Management System reports detailing real time and historical trends such as temperature, humidity and status to identify anomalies. 

• Isolates problem trends and ensures troubleshooting efforts to the identify root cause

• On-call for the support and coordination of any emergency repair or situation.  Resolve emergencies as they arise in the most urgent manner

• Performs other related duties as assigned or requested

Qualifications:

• 4+ years in a maintenance/facilities role in a corporate environment

• Strong understanding of electrical, mechanical and technical skills

• Good verbal and written communication skills

• Adept at managing multiple projects simultaneously in a fast paced, fluid environment

• Possess competent knowledge of use and care of appropriate tools/equipment

• Proficient in reading diagrams/instructions and assemble furniture/workstations to spec

• Experience managing workload in a ticketing/project tracking system

• Computer literate

• Experience maintaining theater equipment is a plus

• Talent and/or certification in a trade such as carpentry, low voltage wiring, etc. is a plus

• HVAC technician experience/certification is a plus

is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.