Youth Activities Coordinator

About the Role & Team

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today!

The Disney Cruise Line Youth Activities Coordinator supports Youth Activities across all ships and private island destinations. They will provide support and manage multiple projects at a time for the Youth Activities Operations team, including preparing reports, gathering information, and handling various administrative tasks.

What You Will Do

• Review, update, and maintain accurate records and documentation including, Location Operating Guidelines, Training Guides, and Daily Checklists for the Youth Activities department.

• Run reports and provide analysis of operational performance data and metrics, identifying trends, and providing basic insights and recommendations for improvements.

• Serve as point of contact for shipboard Youth Activities Leadership teams for basic operational inquiries and updates.

• Assist Leaders with any ad-hoc tasks and projects related to Youth Activities Operations.

• Support the shoreside and onboard, Youth Activities Operations Leaders in succession planning tracking and documentation.

• Partner with Youth Activities Leaders to support the scheduling and rotations for positions within the department, as applicable.

• Participate in regular meetings and provide updates on project statuses.

• Administrative duties, including scheduling meetings, creating PowerPoint presentations, taking meeting notes, tracking follow-up to completion, coordinating expense reports, compiling and entering data into systems, and other related responsibilities. 

• Strong understanding of childcare and children’s entertainment, guest services and safety, security and supervision standards.

• Excellent organizational skills and attention to detail with the ability to handle multiple tasks and prioritize effectively.

• Ability to work in a fast-paced, high-pressure environment and resolve issues efficiently.

• A strong communicator who takes initiative, possess a positive and empathetic attitude and a strong desire to get things done.

• SMS – Responsible for upholding general safety management responsibilities in the Safety Management System within the areas under their control. 

Required Qualifications & Skills

• Familiarity and experience in the administration of youth-related operations in parks, recreation, tourism, or related fields for 1-2 years.

• Computer and technology proficiency (Microsoft Office, Smartsheet, Excel and PowerPoint).

• Strong organizational skills with the ability to project manage a high-volume of tactical programs and prioritize time sensitive information.

• Self-starter who is solution focused and takes initiative to problem solve.

• Ability to work independently and with others in a fast-paced environment with multiple priorities and deadlines.

• Possess strong written and verbal communications, plus excellent listening skills and superior professionalism.

• Develop partnerships to foster a collaborative working environment.

• Flexibility in work schedule, including occasional travel, weekends, and holidays.

Preferred Qualifications

• Experience with Disney Cruise Line Youth Activities and/or shipboard operations.

Required Education

• Bachelor’s Degree in entertainment, recreation, hospitality or equivalent.

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