Job title:
One sentence description of role
Your role:
• Develops and maintains relationships with assigned transactional accounts, ensuring regular communication and understanding of customer needs to drive satisfaction and loyalty, ultimately fostering long-term partnerships.
• Executes tactical account plans for small accounts, working closely with commercial specialists to ensure alignment with overall sales strategies and objectives, contributing to the achievement of sales targets.
• Collaborates with internal teams, including marketing and supply chain, to create optimal offers for customers, ensuring competitive and compelling product propositions that meet market demands.
• Learns to use and effectively apply professional concepts, developing a foundational understanding of relevant principles and practices that contribute to professional growth and enhance overall performance.
• Works under direct supervision and established processes, ensuring adherence to operational policies to maintain consistency and high standards of work output across all tasks.
• Conducts regular sales analysis and reporting, providing insights into sales performance, market trends, and competitive landscape to inform strategic decision-making.
• Implements standard Philips business processes and quality standards, ensuring compliance with company policies and maintaining high standards of business conduct in all activities.
• Contributes to sales efforts focused on sell-out and profitable growth, supporting key commercial and operational plans for distribution and promotional activities to maximize revenue.
• Participates in local presentations and product demonstrations, effectively communicating product features and benefits to support promotional activities and enhance customer engagement.
• Monitors the quality and effectiveness of sales actions to enhance the overall customer experience, regularly updating sales data in the Customer Relationship Management System in line with Company policies and KPI's.
You're the right fit if: (4 x bullets max)
Minimum 2 years of experience in Customer Relationship Management, Sales and Business Development, Account Management in B2C environment or equivalent with Vocational Education OR no prior experience with Bachelor's Degree.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
Indicate if this role is an office/field/onsite role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
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