AES Salesforce Technical Analyst – Specialist and Senior Associate - Consulting

2 Months ago • 5-8 Years • Administrative

Job Summary

Job Description

This role is a Senior Associate position within PwC's Application Evolution Services team, focusing on Salesforce. You'll be part of a team solving complex business issues, collaborating with various teams to help clients implement and operate new Salesforce capabilities, driving operational efficiency and innovation. Responsibilities include managing and maintaining Salesforce ecosystems, optimizing technology, and maximizing client Salesforce investments across Sales, Service, Marketing, and CRM. Specific technical skills are required, including Apex, Triggers, SOQL, SOSL, SQL, Visualforce Pages, LWC, and experience with application and software development. The role involves client interaction, independent deliverable management, cross-team collaboration, and contributing to Center of Excellence (COE) activities.
Must have:
  • 5+ years Salesforce experience
  • Apex, Triggers, SOQL, SOSL
  • LWC (Lightning Web Components)
  • Salesforce CRM platforms
  • SQL, Apex, VisualForce
  • Excellent communication skills
  • Problem-solving abilities
Good to have:
  • Experience with Rest and SOAP web services
  • Salesforce integration with external systems
  • Hands-on experience with Aura
  • AutoRabbit - DevOps tool experience

Job Details

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Associate

Job Description & Summary

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.

Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their Salesforce investment by managing the support and continuous transformation of their solutions in areas such as sales, service, marketing and customer relationship management.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Use feedback and reflection to develop self awareness, personal strengths and address development areas.
  • Delegate to others to provide stretch opportunities, coaching them to deliver results.
  • Demonstrate critical thinking and the ability to bring order to unstructured problems.
  • Use a broad range of tools and techniques to extract insights from current industry or sector trends.
  • Review your work and that of others for quality, accuracy and relevance.
  • Know how and when to use tools available for a given situation and can explain the reasons for this choice.
  • Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
  • Use straightforward communication, in a structured way, when influencing and connecting with others.
  • Able to read situations and modify behavior to build quality relationships.
  • Uphold the firm's code of ethics and business conduct.

Job Summary :
As an Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Collaborate effectively with others. Identify and make suggestions for improvements when problems and/or opportunities arise. Handle/analyze data and information responsibly. Follow risk management and compliance procedures. Keep up to date with developments in the area of specialization. Communicate confidently in a clear and concise manner. Uphold the firm's code of ethics and business conduct. Work in a team environment that includes client interactions, manage deliverables independently, and cross-team collaboration. Good Team player. Take up cross competency work and contribute to COE activities. Minimum Degree Required (BQ) *: BE / B Tech / ME / M Tech / B.SC / B.Com / BBA Degree Preferred: Bachelor's degree Required Field(s) of Study (BQ): Preferred Field(s) of Study: BE / B Tech / ME / M Tech / B.SC / B.Com / BBA Minimum Year(s) of Experience (BQ) *: 5 years of experience in Salesforce Certification(s) Preferred: Required Skills *: 5 years of experience in Salesforce with following skills

Apex, Triggers, SOQL, SOSL, SQL, Visualforce Pages,LWC

Previous work experience with application and software development.

Experience developing customer-facing interfaces.

1+ years of experience as Salesforce developer

Strong working experience in LWC(Lightning Web Components) is mandatory

Strong project experience in any one of the skill set like Salesforce Field Service Lightning,Docusign/CLM,Community Cloud,Salesforce - Commerce Cloud,Salesforce - Marketing Cloud,Salesforce - Pardot,Salesforce - Tableau and Salesforce - Slack

Knowledge of Salesforce CRM platforms.

Proficient in SQL, Apex and VisualForce.

Working knowledge of trigger, batch, asynchronous methods.

Good communication skills.

Ability to problem solve high-level software and application issues.

Unit/Integration testing and support of UAT testing including development of test scenarios if required

Data mapping and support of data cleanup

Go-live readiness preparation including cutover activities if required

Hypercare coverage after go-live
Preferred Skills *:

Good knowledge and Experience Working with different aspects of Web Service Rest ,and SOAP

Working Integrated Salesforce.com with external systems using SOAP API

Hands-on experience with LWC, Aura.

AutoRabbit - Devops tool experience.

 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Active Listening, Analytical Thinking, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Salesforce APIs, Salesforce Customization, Salesforce Development, Salesforce Integration, Salesforce Sales Cloud, Self-Awareness, Teamwork, Well being

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

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About The Company

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.


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