Analyst I - Advisory

9 Hours ago • 1 Years +

Job Summary

Job Description

As an Analyst I in the Advisory team, you will provide exceptional service to clients, assisting them with claims, medical expenses, and life insurance inquiries. You will be part of a dynamic team focused on delivering high-quality support and solutions to our clients. Your responsibilities include responding to client inquiries via phone, email, and other communication methods about claims, illnesses, and accidents; providing expert advice and assistance with insurance processes; collaborating with insurance companies to facilitate client needs; and maintaining accurate records and data management using Excel. This is a hybrid role requiring at least three days a week in the office.
Must have:
  • Complete high school diploma; Bachelor's degree preferred.
  • Minimum 1 year in a similar role, preferably in claims or customer service.
  • Intermediate Excel skills; experience in data analysis.
  • Proficiency in English is required.
Good to have:
  • Creativity and proactivity in problem-solving.
  • Resilience and a strong customer service orientation.
Perks:
  • Professional development opportunities.
  • Interesting work.
  • Supportive leaders.
  • Vibrant and inclusive culture.
  • Variety of career opportunities, benefits and rewards.

Job Details

Company:

Marsh

Description:

Analista I - Asesoría:

Estamos buscando un individuo talentoso para unirse a nuestro equipo de Advisory en EOS. Este rol estará basado en [Insertar Ubicación]. Este es un rol híbrido que requiere trabajar al menos tres días a la semana en la oficina.
Como Analyst I, proporcionarás un servicio excepcional a los clientes, ayudándoles con reclamos, gastos médicos y consultas sobre seguros de vida. Serás parte de un equipo dinámico enfocado en ofrecer un soporte y soluciones de alta calidad a nuestros clientes.

Contaremos contigo para:

  • Responder a las consultas de los clientes a través de teléfono, correo electrónico y otros métodos de comunicación sobre reclamos, enfermedades y accidentes.
  • Proporcionar asesoramiento y asistencia experta con los procesos de seguros, asegurando un alto nivel de servicio al cliente.
  • Colaborar con las compañías de seguros para facilitar las necesidades de los clientes.
  • Mantener registros precisos y gestión de datos utilizando Excel.

Lo que necesitas tener:

  • Diploma de secundaria completo; se prefiere estar cursando una licenciatura.
  • Mínimo 1 año en un rol similar, preferiblemente en reclamos o servicio al cliente.
  • Habilidades intermedias en Excel; experiencia en análisis de datos.

Lo que te hace destacar:

  • Se requiere dominio del inglés.
  • Creatividad y proactividad en la resolución de problemas.
  • Resiliencia y fuerte orientación al servicio al cliente.

Por qué unirte a nuestro equipo:

  • Te ayudamos a dar lo mejor de ti a través de oportunidades de desarrollo profesional, trabajo interesante y líderes solidarios.
  • Fomentamos una cultura vibrante e inclusiva donde puedes trabajar con colegas talentosos para crear nuevas soluciones y tener un impacto en colegas, clientes y comunidades.
  • Nuestra escala nos permite ofrecer una variedad de oportunidades profesionales, así como beneficios y recompensas para mejorar tu bienestar.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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About The Company

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advancedrisk,reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.

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