Associate Manager

2 Months ago • 3 Years + • $64,400 PA - $108,400 PA

Job Summary

Job Description

The Associate Manager role at eBay involves driving scale and success for the eBay Live program. The main responsibilities include coaching newly onboarded sellers, understanding the platform, refining seller playbooks, and ensuring sellers have the tools to build an audience and create engaging live shows. This includes working directly with new sellers to ensure a smooth launch, understanding drivers of success and providing data-backed recommendations, and building activation playbooks to drive viewership, engagement, and conversions. The role also involves collaborating with internal teams to optimize onboarding, training, and retention strategies.
Must have:
  • 3+ years of relevant ecommerce experience.
  • Experience in e-commerce, live commerce, or seller growth strategies.
  • Strong analytical skills to interpret performance metrics.
  • Excellent communication and coaching skills for seller activation.
  • A problem-solver mindset for refining playbooks.
Good to have:
  • Passion for community-building and live selling.
  • Firsthand experience as a seller or streamer.

Job Details

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team:

eBay Live is a new way to sell on eBay, where sellers and buyers interact live on video. eBay sellers build buyer trust, expand their customer base, and grow repeat business through consistent and engaging live streams on eBay Live. eBay buyers can view, chat, ask questions, give feedback, vote, and buy online during eBay Live selling.

We are looking for a Live Commerce New Seller Activation Specialist who can join this exciting growing program and play a pivotal role in driving scale and success. As an Activation Specialist, you will work closely with our newly onboarded sellers and help them accelerate their growth on eBay Live. You will be responsible for coaching sellers, advocating for them, for understanding our platform, refining seller playbooks, and ensuring sellers have the tools to build an audience, convert viewers, and create high-quality, engaging live shows.

What You’ll Do:

Help Sellers find success on eBay live:

  • Work directly with new sellers to ensure a smooth, impactful launch on eBay Live

  • Understand drivers of success on the eBay live platform and coach your portfolio of sellers accordingly, with data-backed recommendations for growth

Build activation playbooks and processes:

  • Test and refine activation playbooks and incentives that drive viewership, engagement, and conversions

  • Support the development of scalable activation processes to drive long-term seller success

  • Collaborate with internal teams to optimize onboarding, training, and retention strategies

What We’re Looking For:

  • BA/BS degree, with 3+ years of relevant ecommerce experience working directly with sellers and retailers, e.g., category management, account management, seller growth

  • Experience in e-commerce, live commerce, or seller growth strategies

  • Strong analytical skills—ability to interpret performance metrics and make strategic recommendations

  • Excellent communication and coaching skills to guide sellers through activation

  • A problem-solver mindset—comfortable experimenting, iterating, and refining playbooks

  • Passion for community-building and live selling—bonus points if you have firsthand experience as a seller or streamer

The base pay range for this position is expected in the range below:

$64,400 - $108,400

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

 

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About The Company

We Empower People and Create Economic OpportunityeBay Inc. (NASDAQ: EBAY) is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.

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