Ninja Van is a tech-enabled logistics company focused on providing hassle-free delivery services across Southeast Asia. They are looking for a Back Office Support Representative for a 5-month project-based role. The primary responsibility is to assist with administrative duties including data management, document validation, and escalation review. The role involves performing POD validation, maintaining trackers, processing order validation requests, gathering data for escalations, conducting basic investigations, escalating complex issues, and reaching out to customers for updates or additional information. The successful candidate will follow communication procedures and policies, provide accurate information, and perform other assigned tasks.