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Bell Services- Full Time, $18.39/Hour + Gratuities

The Walt Disney Company

Hawaii, United States (On-site)

Bell Services- Full Time, $18.39/Hour + Gratuities

13 Minutes ago • All levels • Administrative

About the job

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communication

Job Description

Aulani, A Disney Resort and Spa is seeking a full-time Bell Services Cast Member. Responsibilities include transporting guest luggage to and from rooms and vehicles, handling guest property with care, delivering items to rooms, and providing excellent guest service. During the 3rd shift, the Cast Member may perform duties for both Bell and Valet services, assisting guests with vehicles and transportation. The role requires excellent communication skills, a positive attitude, and the ability to proactively address guest needs. The position involves both indoor and outdoor work in various weather conditions. Successful candidates will possess a valid Hawaii driver's license with a clean driving record and be available for varied shifts including nights, weekends, and holidays. Training requires full availability for 2-3 weeks initially.

Must have:

Valid Hawaii driver's license and clean driving record
Ability to drive manual/automatic transmission
Excellent communication and guest service skills
Full availability including nights, weekends, and holidays

Good to have:

Previous hotel/resort experience
Parking facility experience
Knowledge of Hawaiian/Japanese language

Perks:

100% full healthcare coverage (you & dependents)
Tuition paid upfront at network schools
Free lunch
Free parking
Free theme park admission

Job Summary:

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

100% full coverage of healthcare for you and your eligible dependents
Tuition paid upfront at network schools
Free lunch
Free parking
Free theme park admission and much more!

Bell person will assist with transporting all luggage to and from guest rooms. During 3rd shift, Cast Member may be required to perform job functions for both roles. Bell and Valet cast members will assist arriving and departing guests with their vehicles, including, but not limited to shuttles, busses and other transportation, and driving all types of guest vehicles.

Responsibilities:

Bell Services

Transport guest luggage including but not limited to Rooms/Vehicles/Storage.
Care and Storage of guest property
Delivering items to guest rooms, including newspapers, express check-outs, including but not limited to guest deliveries (i.e. flowers, packages/boxes)
Excellent communication skills and high guest service expectations
Greet Guests with positive, friendly and helpful attitude
Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas
Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity

Basic Qualifications:

Valid Hawaii driver’s license and clean driving record (no tickets/accidents/ moving violations in the past 12 months)
Ability to drive manual/automatic transmission
May be required to work Graveyard shifts if needed
Availability Requirements:
Training Availability: 2-3 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training
Additional Planned time off (vacations or non-paid time off) may not be available until the New Year.
Must provide Full/Availability, Nights, Weekends, Holidays, and Overnight shifts may be scheduled.
Previous experience in a Hotel/Resort environment preferred
Previous experience working in a parking facility with type service (airports, business office building, private parking structures
Knowledge of Hawaiian/Japanese language preferred

Preferred Qualifications:

Previous experience in a Hotel/Resort environment
Previous experience working in a parking service type facility (i.e. airports, business office building, private parking structures)
Bilingual preferred- Knowledge of Hawaiian/Japanese language
Previous computer and/or cash handling experience

Additional Information:

SCHEDULE AVAILABILTY
Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.

SUBMITTING YOUR APPLICATION
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The pay rate for this role in Hawaii is $18.39 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

View Full Job Description

$38.2K/yr (Outscal est.)

$38.2K/yr avg.

Kapolei, Hawaii, United States

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About The Company

The Walt Disney Company

1032 Active Jobs

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!