Benefits Partner

The Benefits Partner is primarily responsible for the effective administration and utilization of Life.Church team member benefits. This role is a resource for employees, providing guidance and assistance on benefit-related questions and concerns. The Benefits Partner must have a strong understanding of employee benefits and a passion for helping others. The Benefits Team exists to serve and resource Life.Church staff and families with world-class benefits. Our hope is to equip staff members through each life stage of their calling at Life.Church—from day one and beyond.

The Benefits Partner is responsible for timely and accurate processing and administration of new member onboarding into benefits and termination of benefits, in addition to administering with excellence member transactions such as open enrollments, life events, and medical continuation. This role maintains accurate and organized records of enrollment, participation, and benefit plan support documentation. The Benefits Partner utilizes their skillset to deliver outcomes that align with the direction of their team to further Life.Church’s mission and to reach people for Christ.

At Life.Church, we exist to lead people to become fully devoted followers of Christ. It’s been our mission since 1996 and has guided us every day. Leading people isn’t just an expectation; it’s a necessity. It’s a cornerstone of our culture. That's why we’re always seeking leaders—leaders like you—to bring your skills to life. We are one church meeting in multiple locations, and we want to help you become the person God made you to be.

What You'll Do

• Understand and review benefit plans regularly.
• Ensure the effective and efficient onboarding of team members and their dependents to our various benefit plans; and subsequent termination of said benefit plans when applicable.
• Assist with staff questions on claims, billing, and benefit inquiries and maintain records and documentation.
• Collaborate with brokers and vendors to ensure accurate claims processing.
• Administer and process employee transactions promptly and accurately; communicate changes to key stakeholders.
• Lean into the partnership aspect of the role, maximizing the impact of interpersonal relationships, communication, and personalized team member support on the successful application of benefit processes.
• Collaborate with Human Resources and staff to effectively administer paid and unpaid leaves.
• Conduct necessary audits to ensure our benefit plans and enrollments are accurate.
• Stay updated on legal changes and share best practices.
• Maintain educational materials and resource.
• Coordinate with brokers and providers to ensure accurate claims processing.
• Educate and inform our staff through various channels, including our Staff Portal, engaging presentations, and actively answering their questions through various mediums (in person, email, walk-ins, etc.)
• Work cross-collaboratively with teams to support various initiatives.
• Help ensure Standard Operating Procedures (SOPs) are up-to-date and accurate.
• Attend and at times help to coordinate special staff events.
• Support other Benefits objectives or initiatives as needed.

Skills Needed to Succeed

• Knowledge of employee benefits and applicable laws.
• Excellent verbal, written, and interpersonal communication skills to maintain relationships and partnerships.
• Maintain a systematic and organized approach to completing assignments accurately, thoroughly, and timely.
• Clearly explain complicated and detailed processes in a concise and simple way. Ability to self-motivate, take initiative, make independent decisions, and problem-solve.
• Effective at multi-tasking, time management, and follow-up to meet committed timelines.
• Effective at process and organizational management to coordinate, structure, and provide vision to projects.
• Ability to collaborate in a team environment and work independently.
• Ability to self-develop and learn new skills.
• Excellent interpersonal skills.
• High School Diploma or GED.
• 1-3 years experience preferred in Human Resources or Benefits Administration.

Benefits We Offer

• Paid parental leave, including maternity, paternity, and adoption leave.
• Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons.
• Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health.
• Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase.
• Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members.
• Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health.
• Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year. It doesn’t stop there—the more years on staff, the greater the investment!
• $160 annually in development dollars for team members to invest in their professional growth.
• Casual dress and work environment.
• And much more!

Our Beliefs, Culture, and Commitment to Diversity

At Life.Church, every staff member, and intern is a minister and is expected to engage in the church's ministry fully. We consider ministry readiness and an individual’s capacity to represent Life.Church’s beliefs as a minister during the selection process for all staff and intern positions. An essential function within every position held by a staff member or intern at Life.Church is to uphold and represent the beliefs of Life.Church. Learn more about what we believe at Life.Church.

While we unite around our mission, we know unity doesn’t mean uniformity. Our calling is too great, and our mission is too important not to be intentional about strengthening our team through diversity. We know that diverse perspectives in race, ethnicity, background, age, and gender are essential to reaching the world for Christ. To learn more about how we strengthen our team through diversity, visit our careers page.

All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only.