Business Administration Apprenticeship - Game Testing

2 Months ago • All levels • Quality Assurance

Job Summary

Job Description

This is a 12-18 month Business Administration Apprenticeship focusing on game testing within the Platform Certification & Operations team at PlayStation in Liverpool. The role combines on-the-job training with college coursework. Responsibilities include compliance testing, software testing, bug identification and reporting, following test cases, ensuring compliance with technical requirements, creating applications for testing, preparing training materials, general administration, facilitating business support, collaborating with internal teams, identifying process inefficiencies, and advocating for continuous improvement. The apprentice will gain experience in IT, record keeping, documentation, and project management, developing strong communication and teamwork skills.
Must have:
  • Exceptional written and verbal communication skills
  • Complete required checks and report problems
  • Identify and investigate bugs accurately
  • Follow and complete test cases and procedures
  • Ensure compliance with technical requirements
  • Learn and adapt to updated procedures
Good to have:
  • Understanding of gaming consoles
  • Understanding of PC/Laptop usage (MS Office)

Job Details

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Apprenticeship Overview:

While working to gain an apprenticeship in Business Administration, you’ll be working as part of our Platform Certification & Operations team, which will give you the opportunity to learn and develop skills and knowledge from several different roles.

An apprenticeship within our Platform Certification & Operations team will let you develop your workplace behaviours, learning to work with others and build positive working relationships.  You’ll interact with and influence colleagues and gain working level contact with customers and partners.  You’ll develop strong oral and written communication skills, use your own initiative and take a structured approach to the prioritisation of tasks.

You’ll develop skills in IT, record and documentation production and project management, taking responsibility for initiating and completing tasks and managing & prioritising your time to successfully meet deadlines – skills which are transferrable to all sectors.

This is a full time opportunity which will include 4 days working at our site in the centre of Liverpool and 1 day attending The City of Liverpool College.

Role Overview:

This is a dynamic role that will include learning and developing skills and knowledge from several different roles.  This includes, but is not limited to; compliance testing, software testing and communications and business support.

What you’ll be doing:

  • Complete all required checks, as specified by regional project leader & report any/all problems found in firmware/game titles. 
  • Ensure all bugs are identified and thoroughly investigated.
  • Ensure all bug information, including classification, is accurately recorded and legibly written in preparation for the Team Leader to sign off and submit.
  • Follow and complete all test cases provided & ensure all relevant procedures are followed.
  • Thoroughly test all submissions to ensure compliance with the Technical Requirements Checklist across all supported platforms, including PSVR.
  • Quickly learn any updated CertOps procedures and/or TRC requirements and alter testing accordingly
  • Create all applications in readiness for compliance testing (labelling, mastering checks, encryption, etc.).
  • Help to prepare training materials
  • General administration functions
  • Facilitate business support
  • Ensure the correct people are assigned to any incoming support tickets
  • Collaborate with internal teams to ensure that information provided is accurate and relevant
  • Identify, develop, produce and disseminate communications both internally and externally through various channels
  • Provide accurate progress updates to direct line manager, when requested
  • Identify process inefficiencies and suggest possible improvements
  • Be an advocate for change and continuous improvement

What we are looking for:

Technical Ability:

  • Exceptional written and verbal communication skills
  • Understanding gaming console(s) is an advantage, however not vital – as long as you feel you have a technical and curious attitude, we can offer training and development.
  • Understanding of PC/Laptop usage – MS Office (Outlook, Word, xls)

Communication/Collaboration:

  • Style and Impact - The ability to adapt behaviour appropriately to a range of personality and cultures.
  • Inclusivity - The ability to work collaboratively with others to achieve common goals.
  • Handling Change - Able to adapt and thrive in a fast-paced environment.
  • Exceptional written and verbal communication skills

 

Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

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About The Company

Want to take your career to the next level? Search open job vacancies at any of the Sony Interactive sites by visiting playstation.com/careers/


Sony Interactive Entertainment pushes the boundaries of entertainment and innovation, starting from the launch of the original PlayStation in Japan in 1994. Today, we continue to deliver innovative and thrilling experiences to a global audience through our PlayStation line of products and services that include generation-defining hardware, pioneering network services, and award-winning games. Headquartered in San Mateo, California, with global functions in California, London, and Tokyo, and game development studios around the world as part of PlayStation Studios, we believe that the power of play is borderless. Sony Interactive Entertainment is a wholly owned subsidiary of Sony Group Corporation.  


For more information about our company, please visit SonyInteractive.com. For more information about PlayStation products, please visit PlayStation.com.

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