Client Advisor (Global Accounts)

1 Month ago • All levels

Job Summary

Job Description

Marsh is seeking a Client Advisor for their Risk Management team in Birmingham. The role involves collaborating with Account Executives to retain and generate new business by managing contract reviews, midterm changes, and leveraging strategic information. The Client Advisor will manage all aspects of account servicing, including queries, renewals, amendments, and mid-term adjustments for large accounts. Building and maintaining strong relationships with clients, prospects, and internal teams is crucial for delivering exceptional service and fostering growth. The role also requires providing technical support for complex client relationships to ensure satisfaction and mutual understanding, and staying informed on market conditions while ensuring compliance with all regulatory and professional standards.
Must have:
  • Previous experience in commercial, risk management, or corporate insurance.
  • Excellent organizational skills.
  • Proficiency in Microsoft Office.
  • Strong communication skills.
  • Confidence in advising and negotiating.
Good to have:
  • Corporate account handling experience.
  • Ability to carry out risk assessments.

Job Details

Company:

Marsh

Description:

We currently have a fantastic opportunity for a Client Advisor to join our Risk Management team based in Birmingham.

We will count on you to:

  • Collaborate with Account Executives to retain and generate new business by managing contract reviews, midterm changes, and leveraging strategic information

  • Manage all aspects of account servicing, including queries, renewals, amendments, and mid-term adjustments for large accounts

  • Build and maintain strong relationships with clients, prospects, and internal teams to deliver exceptional service and foster growth

  • Provide technical support for complex client relationships to ensure satisfaction and mutual understanding

  • Stay informed on market conditions and ensure compliance with all regulatory and professional standards

What you need to have:

  • Previous experience in a similar role within commercial, risk management, or corporate insurance

  • Excellent organizational skills with the ability to handle multiple tasks efficiently

  • Proficiency in Microsoft Office applications

  • Strong written and verbal communication skills

  • Confidence in advising, negotiating, and building relationships

What makes you stand out:

  • Corporate account handling experience with larger, multinational clients

  • Ability to carry out risk assessments tailored to meet the specific needs of clients

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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About The Company

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advancedrisk,reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.

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