Client Services Project Manager

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Overview
We are seeking a Client Services Project Manager, Japanese Language to join our global Hospitality Solutions team, where innovation knows no borders. This team partners with hotels worldwide to deliver advanced technology that powers revenue optimization, distribution and guest-centric digital experiences. With an inclusive culture that embraces a flexible work environment, we foster a spirit of collaboration fueled by boldness, curiosity and commitment that empowers us all to win together.

As a Client Services Project Manager, you will lead the successful delivery of Sabre Hospitality products to strategic hotel customers. You will coordinate timelines and stakeholders to ensure a seamless implementation experience, owning delivery from contract signature to customer go-live. To thrive in this role, you should bring strong ownership of outcomes, exceptional follow-through, attention to detail and the ability to build trusted relationships through clear and confident communication.

Key responsibilities

• Manage implementation of Sabre products and services for strategic hotel customers
• Create and maintain project plans including scope, timelines and resource alignment
• Collaborate with internal teams, customers and third-party vendors to drive outcomes
• Proactively identify and manage project risks, mitigating issues and maintaining delivery quality
• Serve as the main point of contact from project initiation through handoff to support teams

Qualifications and education requirements

• Minimum 5 years of experience leading complex, multi-site implementation projects
• Bachelor’s degree in Information Systems or related field
• Professional fluency in English and Japanese, both written and verbal
• PMP certification and strong understanding of project management best practices
• Experience with hospitality CRS platforms strongly preferred

Benefits
Benefits are not one-size fits all, which is why we go beyond the traditional medical and financial benefits to offer perks that promote total well-being. We offer a comprehensive package designed to help you shift into your best self:

• Competitive pay and performance-based bonuses
• Flexible work options
• Comprehensive healthcare coverage
• Generous PTO and holidays
• Strong retirement planning support
• Family-friendly benefits
• Professional development opportunities

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.