Cloud Systems and Solutions Engineer

1 Hour ago • All levels • DevOps

About the job

Summary

The Cloud Systems and Solutions Engineer at Intel will maintain data center equipment, handle hardware installation (racking, stacking, cabling), and ensure efficient infrastructure provisioning. This role involves close collaboration with development and quality teams to define infrastructure requirements, build testing tools, and maintain systems. Responsibilities include server and network switch management, operational reliability, OS expertise, and vendor management, including overseeing third-party providers. The ideal candidate will possess strong decision-making, time management, and communication skills. The team is focused on building a leading developer cloud service providing access to Intel technologies like GPUs, Xeon processors, and AI accelerators.
Must have:
  • Bachelor's degree in relevant field
  • Experience with PCI-Express, DDR4/5, SMBUS, or JTAG
  • OS troubleshooting (Windows & Linux)
  • Server & network troubleshooting (HW & SW)
  • Data center infrastructure support
  • HPCRacking and Stacking
Good to have:
  • Processor/PCIe/GPU subsystem knowledge
  • Linux kernel experience
  • Networking IP/driver level experience
  • Experience with KVM, container virtualization, and network storage
  • Server, client systems architecture and platform HW/SW/FW experience
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Job Description

Come and build a future here at Intel.  Developer Cloud is a service that instantly makes latest Intel technologies like GPUs, Xeon processors and AI accelerators like Gaudi3 to developers via cloud services. Do you want to innovate and create an industry leading developer cloud? The Intel cloud team within the Software and Advanced Technology Group (SATG) is developing and shaping the way people think about computing by focusing on developers, ecosystem partners, and academia. We are redefining the space with cutting-edge cloud services which leverage our portfolio of industry-leading SW and HW. Join us if you want to drive the business success of the world's most innovative developer cloud.

The successful candidate will but not be limited to:

  • Maintaining equipment/material handling systems inside Data Centers Racking, stacking and cabling of new hardware using infrastructure lead guidelines and rack elevation documentation.
  • Ensuring the efficient planning, provisioning, installation, configuration, maintenance, and/or operations of the hardware and software infrastructure required to build, validate, and release a wide variety of hardware.
  • Working closely with development and quality teams to derive infrastructure requirements, build, test and tools appropriate to the project, and/or implements and maintains of those systems.
  • Install, configure, and maintain servers and network switches.
  • Manage operational and reliability aspects of the systems, as well as operating system knowledge, including resource management, networking protocol stacks, file systems, and monitoring.
  • Provide decision making, time management, and communication skills.
  • Vendor management including direct supervision of 3rd party service providers.

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Qualifications

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.Minimum Qualifications:

The candidate must have a Bachelor's Degree in Electrical/Computer/Electronic Engineering, Computer Science or relevant field.

  • Experience with interfaces like PCI-Express, DDR4/5 memory interface, SMBUS OR JTAG OS troubleshooting both in Windows and Linux
  • Troubleshooting servers and networking, both hardware and software.
  • Supporting IT or datacenter infrastructure in a production environment.
  • HPC
  • Racking and Stacking

Preferred Qualifications:

  • Knowledge of Processor / PCIe / GPU subsystem, including both PCIe HW and driver, BIOS, firmware, manageability
  • Linux kernel experience
  • Networking IP/driver level experience in KVM, container virtualization and network storage systems.
  • Experience working with servers, client systems architecture and platform HW/SW/FW.

Inside this Business Group

Enable amazing computing experiences with Intel Software continues to shape the way people think about computing – across CPU, GPU, and FPGA architectures. Get your hands on new technology and collaborate with some of the smartest people in the business. Our developers and software engineers work in all software layers, across multiple operating systems and platforms to enable cutting-edge solutions. Ready to solve some of the most complex software challenges? Explore an impactful and innovative career in Software.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits Annual Salary Range for jobs which could be performed in the US $123,958.00-$185,952.00*Salary range dependent on a number of factors including location and experience

Working Model

This role will require an on-site presence.* Job posting details (such as work model, location or time type) are subject to change.
View Full Job Description
$124.0K - $186.0K/yr (Outscal est.)
$155.0K/yr avg.
Phoenix, Arizona, United States

About The Company

Intel’s mission is to shape the future of technology to help create a better future for the entire world. By pushing forward in fields like AI, analytics and cloud-to-edge technology, Intel’s work is at the heart of countless innovations. From major breakthroughs like self-driving cars and rebuilding the coral reefs, to things that make everyday life better like blockbuster effects and improved shopping experiences — they’re all powered by Intel technology. With a career at Intel, you have the opportunity to help make the future more wonderful for everyone.

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