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Head of Business Development & Customer Success

2 Months ago • 5-10 Years • Business Development

Job Summary

Job Description

As Head of BD & Customer Success at Game Analytics, you'll lead business development and customer success efforts, driving revenue and growth. Responsibilities include managing customer pipelines, achieving KPIs across product lines, optimizing go-to-market tools (HubSpot), developing customer acquisition strategies, collaborating with top studios, representing the company at industry events, and ensuring excellent customer support. You will work closely with product and project teams to ensure effective product launches and growth. The role requires a strong understanding of the gaming industry and data analysis.
Must have:
  • 5-10 years experience in video games or mobile advertising
  • Proven track record of driving revenue growth
  • Demonstrated management and leadership abilities
  • Excellent technical understanding
  • Ability to work with game developers and data engineers
Good to have:
  • Experience with HubSpot
  • Science degree (Computer Science or related)
  • Multilingual (French, Turkish, Russian, Mandarin, German, Spanish)
Perks:
  • Food, snacks, and drinks (when in office)
  • 25 days paid holiday (excluding bank holidays)
  • Company sickness leave
  • Parental and guardian leave
  • Additional compassionate leave
  • Work-from-anywhere scheme
  • Learning budgets
  • Expense phone bill

Job Details

Description

About Game Analytics

From indie developers, games studios, to established publishers, GameAnalytics is currently the #1 analytics tool for anyone building a game. Our network includes +100,000 games, which are played by more than 2 billion people each month.

What’s our mission? To help game developers make the right decisions based on data. And by joining our team, you’ll be working on new and innovative products to help tens of thousands of people in the industry do just that.

About the team

You will be running the business development and customer success efforts at the heart of GameAnalytics. In this role you will identify, qualify, and convert customers to the best analytics setup for their particular use case. You will work closely with the product team and cross-functional project leads to ensure that products & services go to market effectively and continue to grow. You will also ensure our users have access to industry-leading technical support, that is responsive, savvy, and delivers excellent customer experience.

What we are looking for

  • Drive efforts to meet revenue targets and growth KPIs;
  • Manage customer and opportunity pipeline, and ensure business targets and growth KPIs are achieved across product lines;
  • Ensure our tool set for go-to-market and CRM (Hubspot) is streamlined enabling the business to track progress, automate workflows, and reach its goals;
  • Develop and implement go-to-market and customer acquisition strategies;
  • Work with our top studios and publishers to find business opportunities, and convert customers to new product lines;
  • Represent company at industry events, including leading efforts for structure outreach target accounts in attendance.

Requirements

  • 5-10 years experience in video games or the mobile advertising ecosystem
  • Proven track record of driving revenue and business growth
  • Demonstrated management and leadership abilities
  • A winner mentality; Able to move the needle in terms of new business
  • Excellent technical understand and ability to work with game developers and data engineers

Desirable

  • Experience working with Hubspot
  • Science degree, especially Computer Science or related
  • Multiple languages – e.g. French, Turkish, Russian, Mandarin, German, Spanish

Benefits

● (When in office) Food, snacks and drinks

● 25 Days paid holiday (excluding bank holiday)

● Company sickness leave

● Parental and guardian leave

● Additional compassionate leave

● “Work-from-Anywhere” Scheme

● Learning budgets

● Expense phone bill

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About The Company

GameAnalytics is a SaaS platform specializing in Business Intelligence and Analytics. We hold certifications for SOC2 Type II and ISO27001 standards.

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