HR Operations Improvement Leader (Multiple Positions)

4 Months ago • 7-12 Years • Human Resource • $204,568 PA - $209,380 PA

Job Summary

Job Description

ByteDance seeks HR Operations Improvement Leaders to develop, implement, and integrate HR strategies, programs, and processes across the Americas and globally. Responsibilities include leading teams on projects, conducting investigations, creating system-based solutions, and ensuring policy consistency. The role requires managing change, providing employee support, analyzing data, and coordinating cross-functional meetings. Successful candidates will drive process improvement, optimize operations, and manage systems for onboarding, offboarding, and job status changes. Experience leading large-scale global projects and implementing large-scale systems is crucial.
Must have:
  • Lead large-scale global HR projects
  • Implement and manage large-scale systems
  • Conduct data-driven research for improvements
  • Manage HR operations across regions
  • Process improvement methodologies (Six Sigma, Lean)
Perks:
  • Medical, dental, and vision insurance
  • 401(k) savings plan with company match
  • Paid parental leave
  • Paid time off (holidays, sick days, personal time)
  • Wellbeing benefits

Job Details

Responsibilities
About ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us. About the Team Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey! Responsibilities Lead, partner, and consult in the development, implementation, and integration of HR strategies, programs, processes, polices, and procedures. Ensure consistency of policies and protocols within both North and South Americas Region and Global Operations market. Lead a team to manage regional HR operations projects and deliver good results on time. Lead investigations and make recommendations for action based on findings and creating system based solutions. Provide active HR leadership in the promotion and reinforcement of continuous improvement policies, constantly maintaining systems to reflect the updated best practices. Adjust on- and off-boarding, job status change policies, processes, and systems based on feedback from new hires and employees who have left the company. Provide leadership and manage systems in preparation for and management of change as the organization adapts to the evolving business environment. Provide employee support and guidance to ensure positive employee relations, resolve issues, and implement proactive strategies to remove obstacles to success. Analyze the data and provide reports relevant to any project or focus area. Coordinate biweekly cross-functional operating meetings and programs that facilitate swift and effective issue resolution across the regional HR operation department. Partner with functional leaders to help them optimize their operations through systems, process, and product modifications.
Qualifications
Qualifications Must have a Bachelor's degree or foreign equivalent degree in Computer Science, Business Analytics, Business Administration, Management, Human Resources, or a related field, and 7 years of post-bachelor’s and progressive related work experience. Of the required experience, must have 7 years of experience in leading large-scale, global projects across different cultural and regional landscapes, including leading a project team to achieve project’s target and milestone, managing different teams to create partnership and collaboration, managing stakeholders’ expectation, and solving project’s issues and problems. Of the required experience, must have 3 years of experience in implementing and managing a large-scale system and/or change management covering people, process and technology, including managing team members across different regions. Of the required experience, must have 2 years of experience in each of the following: Conducting research to derive insights from data to provide suggestions for business improvements, including writing business requirements, refining the product requirements, and delivering HR-related software enhancements; Quality management, including setting up internal service quality control techniques and methods; and Setting up entities and building HR operational capability to hire employees in different countries, including: handling employment documents to incorporate local labor legislations and/or policies; payroll; benefits; social insurance; and tax. Of the required experience, must have 1 year of experience in each of the following: HR operation, including employee lifecycle management, employee relations, payroll, benefits administration, mobility and immigration, and HR shared service desk operation; and Implementing process improvement using Six Sigma, Lean or other process-improvement methodologies. Travel Requirement: Requires international travel up to 50%. Type: Full time, 40 hours/week Location: Culver City, CA Salary Range: $204568 - $209380 per year To Apply, click the apply button below. Contact lpresumes@bytedance.com if you have difficulty submitting resume through the website. ByteDance Inc. is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Bytedance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. ByteDance Inc. is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at lpresumes@bytedance.com. #LI-DNI #IND-DNI
Job Information
【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $204568 - $209380 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

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