Key Account Manager, Devices and Services

1 Month ago • 4-7 Years • Business Development

Job Summary

Job Description

This Key Account Manager role focuses on launching and managing Google hardware products (Pixel, Buds, Watch) in the Portuguese market within Retail and Telco sectors. Responsibilities include achieving business goals, collaborating with cross-functional teams (Marketing, Operations, Channel Activations), developing and executing business initiatives, forecasting and reporting metrics, and identifying growth opportunities. The role requires strong relationship-building skills, business acumen, and cross-functional communication abilities. This is a fixed-term contract requiring fluency in English and Portuguese.
Must have:
  • 4+ years in tech sales
  • 2+ years in retail/telecom with consumer electronics
  • Fluency in English and Portuguese
  • Business goal achievement
  • Cross-functional collaboration
Good to have:
  • 3+ years sales management/business development
  • Experience interpreting legal documents
  • Executive-level planning & management

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience in technology sales or working with customers in a sales role.
  • 2 years of experience leading in the retail or Telecom space with Consumer Electronics goods.
  • Ability to communicate in English and Portuguese fluently to support client relationship management in this region.

Preferred qualifications:

  • 3 years of experience in sales management, business development or partner management in a consumer electronics/hardware company.
  • Experience working towards business goals.
  • Ability to interpret legal documents and work with lawyers to complete agreements.
  • Ability to plan and manage at executive and operational level within a retail sales environment.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

In this role, you will launch and manage business for the hardware products in both Retail and Telco. You will support the plan go-to-market and promotion executions, resolve issues, analyze and track key metrics to identify trends. You will be collaborating cross-functionally to drive implementations designed to improve business of Google hardware.

You willl require relationship-building skills, experience in business operations, the ability to clarify and summarize issues and attention to detail. You also possess problem-solving skills regarding agreements, technical and financial issues and bring with you the ability to influence and communicate cross-functionally at all levels of management. This is a cross-functional role: you will be working with all functions across Google but in particular Marketing and Channel and business Activations to build, launch, and track business programs and initiatives.

Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people's lives better through technology.

Responsibilities

  • Launch our New Products in the Portuguese market through our main customers in Retail and Telco.
  • Achieve the business goals for Pixel and its ecosystem, buds and watch collaborating with Marketing and Operations.
  • Collaborate with cross-functional teams to structure and execute business initiatives, develop work plans, lead analysis and develop and communicate final recommendations.
  • Forecast and report metrics, track actual progress toward forecasts, drive and evaluate business growth of promotional and business opportunities.
  • Manage hardware products and business growth. Identify opportunities and drive the understanding you have with the partners to take Google Hardware to the next level.

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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