Lead QA Analyst (W/M/NB) - [Assassin's Creed Franchise]

3 Weeks ago • All levels • Quality Assurance

About the job

Job Description

As Lead QA Analyst for the Assassin's Creed franchise at Ubisoft Annecy, you'll play a crucial strategic role, combining quality management, leadership, and team management. Responsibilities include shaping the quality vision, establishing processes and monitoring systems, developing reporting strategies, and maximizing quality within budget constraints. You'll lead and mentor the QA team, prioritizing bugs, collaborating with production teams across platforms (Xbox, Playstation, PC), and ensuring feature quality. This role involves resource planning, performance reviews, conflict resolution, and coaching team members. You'll also be the point of contact for all quality issues, designing and updating testing processes, and managing daily bug fixes.
Must have:
  • Lead and manage QA team
  • Develop quality processes and KPIs
  • Prioritize bugs and collaborate with production
  • Experience in AAA game development
  • Proficient in English

Company Description

Founded in 1996, Ubisoft Annecy has developed many sagas, especially on Splinter Cell, Assassin’s Creed®, while focusing on multiplayer online and social aspects, and also on concrete game mandates such as Tom Clancy’s: The Division 2® and Ghost Recon Wildlands. We are now proud to have developed our own IP, Steep and more recently Riders Republic!

On top of our AAA production, we are working on innovation with a technological expertise hub around the Snowdrop engine pipeline, and Technology Group in collaboration with Ubisoft Montreal.

Located in one of the most dynamic regions of France, our Ubisoft studio is settled between lake and mountains, in the middle of Annecy, also known as the Venice of the Alps, 30 minutes away from Geneva International Airport. Having a studio with perpetual growth, we are focusing on our team members' commitment and team work. Our ambition relies on innovation and excellence with an ultimate purpose: our players' satisfaction!

Job Description

As Lead QA, you will have a multifaceted role that combines strategic vision, production processes, monitoring, and management. Your responsibilities encompass:

Quality Management:

  • Actively participate in shaping the strategic vision for quality in collaboration with project and studio management (Producers, and Studio Quality Director)
  • Establish the best structure and quality processes with project management
  • Define optimal monitoring processes, tools, and KPIs
  • Develop the reporting strategy and ensure its relevance throughout the production cycle
  • Maximize quality vs. efforts during milestones and game-closing periods
  • Conduct ongoing risk assessment

QA Leadership:

  • Manage and lead the QA team, defining schedules and tasks
  • Prioritize bugs and collaborate with production teams
  • Utilize QA expertise across various game platforms (Xbox, Playstation, PC, Ect...)
  • Strive to ensure the quality of features both present and future within the project
  • Serve as the point of contact for all quality issues
  • Design and continuously update the testing process
  • Create and manage daily bug fixes based on quality data using dashboards, filters, and established processes
  • Collaborate with other QC teams and ensure coordination

Management:

  • Build an optimal resource plan for the project
  • Motivate and manage the QA team
    Monitor and forecast the resourcing needs during different production cycles, and escalate to the studio quality director and producer accordingly.
  • Coach team members to foster their development in their current positions or for career growth
  • Review team performance, set objectives,and manage interpersonal conflicts
  • Manage the team's schedule

Qualifications

  • Previous experience working in a similar capacity in the video games industry and having worked closely with 1st parties or within a game production studio.
  • Proactive leader-mentor with a change mindset.
  • A champion for quality who fearlessly engages in challenging discussions.
  • Resilient professional adept at handling high-pressure environments, crucial for collaborating with code development teams and quality control, addressing team feedback, navigating frequent interactions across all production levels, and engaging in continuous problem-solving
  • Experience in creating, updating and monitoring KPIs for internal and co-dev teams
  • A data-driven individual catalyzing improvement within the quality team, adept at assessing risks, and escalating issues to the producer for strategic action.
  • Proficiency in written and spoken English

Additional Information

Ubisoft’s 19,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come.

Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies, and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown.

Ubisoft is committed to creating an inclusive work environment that reflects the diversity of our player community. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age or disability status.

All information will be treated as confidential in accordance with the Employment Equity Act.

Check out this guide to help you with your application, and learn about our actions to encourage more diversity and inclusion.

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About The Company

Ubisoft’s 21,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences.


Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. 


Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. 


If you are excited about solving game changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us Create the unknown.

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