LiveOps QA Manager - Monopoly GO!
Job Summary
Job Description
Scopely seeks a LiveOps QA Manager for its Monopoly Go! team. Reporting to the QA Director, you will strategize and implement organizational objectives supporting the test framework. You'll manage internal and external QA teams, shaping future iterations and evolving workflows. Responsibilities include assessing and improving the Live Game test framework, reinforcing quality gates, holding teams accountable for best practices, establishing communication channels, collaborating with roadmap and tools teams, managing 3rd party vendors, recruiting and onboarding, providing holistic quality overviews, standardizing QA efforts, and championing a 'shift left' approach. You will also contribute to the QA annual operating plan and maintain a deep understanding of Monopoly Go! mechanics.
Must have:
- Exceptional leadership and managerial skills
- Strong communication (written/verbal)
- Strong time management and organization
- Negotiation and business understanding
- Agile experience and multitasking
- Commercial awareness and understanding of business priorities
- Exceptional reporting capabilities
- Extensive knowledge of JIRA
- Mobile game testing experience
- Understanding of Apple/Google submission protocols
Perks:
- Healthcare benefits
- Retirement benefits
- Pet insurance
- Paid holidays
- Paid Scopely free days
- Unlimited paid time-off
- Equity
- Bonus
7 skills required
Job Details
Description
Scopely is looking for a LiveOps QA Manager to join our Monopoly Go! team in California on a remote basis.
At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
Monopoly GO! is our new casual game and a key franchise that has just become one of Scopely’s largest games enjoyed by millions of players. The team is based in Europe and the US, and works every day to create captivating new experiences for our players.
What You Will Do
Reporting to the QA Director, you will help strategise, incorporate and bring to fruition organisational objectives that support the test framework within our Live Game vertical group of our flagship title, MonopolyGo!
With a team of QA, both internal and external, you will help shape the future on how we continue to iterate to success, and evolve the way we work.
With a team of QA, both internal and external, you will help shape the future on how we continue to iterate to success, and evolve the way we work.
- Manage LiveOps QA leadership, as well as various QA DRIs within other Live Game pods, supporting their development and growth through IDPs, KPOs & 121’s
- Assess and build upon our existing Live Game test framework, inline with project growth and the wider teams goals and objectives
- Reinforce quality gates during handoffs from Core to Live Game, ensuring correct process is adhered to at all times
- Hold the Live Game accountable for Release Train best practices, policing the gatekeeping of quality
- Establish Live Game communication channels with the wider project, providing transparency and visibility to all
- Work closely with the roadmap team to support and proactively challenge for sufficient QA time based on your teams needs
- Working with the LiveOps Tools team, ensure the quality output of all supporting internal tooling
- Manage the needs & expectations of our 3rd party test vendor(s) within the Live Game vertical space, challenging KPIs and identifying areas in need of improvement
- Play a leading role in the recruitment & onboarding of vacant Live Game QA positions, as well as playing a supporting role in wider QA recruitment
- Be able to provide an holistic quality overview of LiveOps & wider Live Game outputs at any given time, through relevant tracking and reporting
- Help standardise QA efforts across the Live Game vertical group, providing feedback and suggestions to better them where applicable
- Champion a ‘shift left’ attitude to help discover and resolve issues as early as possible, providing solutions to where this is not happening
- Attend Live Game team ceremonies to remain current and knowledgeable on the work being undertaken within your vertical group
- Coordinate with other QA management, communicating new Live Game content in development and how these may impact other teams work and / or focus
- Generate and maintain a deep understanding of MonopolyGo and its mechanics, in order to assist in the carrying out of other duties
- Contribute toward & remain within the defined QA annual operating plan, highlighting observed resource struggles or excessiveness
What We’re Looking For
- Exceptional leadership and managerial skills with proven experience
- Strong verbal / written communication and an excellent attention to detail
- Strong time management, accountability and organisational skills
- An ability to negotiate and ensure you and your team's message is heard, all the while with a sound business understanding to ensure correct balance and needs are met
- Proactive, enthusiastic and self-motivated
- Flexible to an agile setup with the ability to multitask, managing coverage for multiple high profile releases with strict deadlines
- A strong commercial awareness with an understanding of business priorities and goals
- Comfortable travelling on occasion to offshore hub locations
- Exceptional reporting capabilities
- Extensive knowledge of JIRA and / or similar bug tracking systems
- Mobile exposure and an understanding of Apple / Google submission protocol
- A sound understanding of the gaming industry and the typical end to end development lifecycle
For candidates in CA, CO, NJ, NY and WA, the annual salary range is $87,600 - $129,000, plus equity, bonus and benefits including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time-off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
About Us
Scopely is a global interactive entertainment and mobile-first video game company, home to many top, award-winning experiences such as "MONOPOLY GO!," “Star Trek™ Fleet Command,” “Stumble Guys,” “MARVEL Strike Force,” and “Yahtzee® With Buddies,” among others.
Scopely creates, publishes, and live-operates immersive games that empower a directed-by-consumer™ experience across multiple platforms—from mobile, web, PC and beyond.
Founded in 2011, Scopely is fueled by a world-class team and a proprietary technology platform Playgami that supports one of the most diversified portfolios in the games industry.
Recognized multiple times as one of Fast Company’s “World’s Most Innovative Companies,” Scopely is a multi-billion-dollar business due to its ability to create long-lasting game experiences that players enjoy for years.
Scopely has global operations in more than a dozen markets across Asia, EMEA, and North America, and is home to many internal game development teams, referred to as Scopely Studios, with additional game studio partners across four continents.
Scopely was acquired by Savvy Games Group in July 2023 for $4.9 billion, and is now an independent subsidiary of Savvy.
For more information on Scopely, visit: scopely.com.
Notice to candidates: Scopely, Inc and its affiliates will never request payment or ask for financial information as a condition for applying to a position or receiving an offer of employment.All official Scopely, Inc. recruiters only use email domains that end with @scopely.com.
Our official website is www.scopely.com. Please only apply to positions posted on our official website and ensure the recruiter only communicates via the official email domain.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com.
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