Presales & Technology Manager, Asia

Presales Support:

• Collaborate with the sales team to provide technical expertise during the sales process.
• Conduct product demonstrations and technical presentations to prospective clients.
• Assist in the development of technical proposals and responses to RFPs (Request for Proposals).
• Address technical inquiries from potential customers and provide solutions to their challenges.
• Manage complex project requirements, proofs-of-concept, and tender requirements.

Advocacy and Partnership Development:

• Stay updated with the latest VMS developments.
• Serve as the voice of the technology community, advocating for their needs and feedback.
• Provide technical support and guidance to technology partners, helping them solve problems and maximize their use of our products.
• Build and maintain relationships with key influencers, partners, and stakeholders in the industry.
• Develop and implement strategies to grow and engage the technology partnership in the region leading to the sales and growth of the business.

Analytics and Reporting:

• Provide regular reports to senior management on presales activities, community trends, feedback, and areas for improvement.
• Ensure timely documentation within CRM/Marketing software of customer contact and activity data.

Leadership and Team Management:

• Lead and mentor a team of solutions engineers and professionals. Set goals, track performance, and provide feedback to team members.
• Coordinate with other departments to align presales efforts with overall company objectives.
• Manage the hiring process, conduct performance reviews, and develop team technical skills.

Independent Job Tasks:

• Travel as needed within an assigned budget for trade shows, events, and clients or partner meetings.
• Field presentations for clients or partners and events.
• Develop a thorough competency of Milestone software products and demonstration equipment.

Professional Qualifications:

• IT-engineering background, especially IP networks and the Windows platform.
• Bachelor's degree in IT.
• CompTIA Network+ certification.
• Cisco CCNA certification.
• Microsoft Certifications (MCITP, MCSE).
• Extensive knowledge of the entire product ecosystem.
• Preferred background as a systems integrator solutions architect.
• Business-level English verbal and written skills. Proficiency in additional Asian languages is a plus.

Personal Skills:

• Excellent communicator of technical knowledge to non-technicians.
• Proactive approach and can-do attitude to challenges.
• Discreet and independent judgment.
• Open and collaborative team player.
• Self-motivated and organized.
• Competitive and goal oriented.