Principal Machine Learning Engineer

Disney Entertainment and ESPN, Product & Technology

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.
 

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. 

Here are a few reasons why we think you’d love working here:

1. Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.
2. Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally. 

3. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

Job Summary:

Product Engineering is a unified team responsible for the engineering of Disney Entertainment & ESPN digital and streaming products and platforms. This includes product engineering, media engineering, quality assurance, engineering behind personalization, commerce, lifecycle, and identity.

You will work on creating the best-in-class Recommendations & Discovery experiences for hundreds of millions of customers across Disney+, Hulu, ABC and ESPN. You will collaborate with Data Science/ML and Product teams to innovate on, develop and operate Recommendation Systems at scale.

This is an Individual Contributor leadership role in content recommendations. You will be expected to lead recommendation and personalization algorithm research, development, and optimization for our streaming app personalization across international regions we serve, and to coordinate requirements and manage stakeholder expectations with Product, Engineering, and Editorial teams. You will be expected to help meet KPIs for product areas and to set and meet deadlines for external and internally facing tools, such as offline evaluation tools for pre-production algorithms. As an IC leader, you will also be responsible for helping to set the roadmap for algorithmic work — not only for how to approach product requests for new recommendation features, but for helping to drive larger company objectives in the areas of personalization and content recommendation.

Responsibilities and Duties of the Role:

• Experience with algorithm and ML model implementation & operation at scale, for consumer facing experiences

• Ability to deep dive into individual components & systems as well as understand overall framework/architecture

• Passion for consumer facing experiences

• Analytical, data driven and pragmatic approach

• Excellent written and oral communication skills

• Collaborative, self-starter

Required Education, Experience/Skills/Training:

Basic Qualification:

• In-depth understanding of deep learning technology in recommendation system or NLP fields

• Proficiency in at least one of the following deep learning frameworks, tensorflow, pytorch

• Experience building and deploying full stack ML pipelines: data extraction, data mining, model training, feature development, testing, and deployment

• Track record of deploying and maintaining pipelines (AWS, Docker, Airflow) and in engineering big-data solutions using technologies like Databricks, S3, and Spark

• Experience with cloud services in a production environment (particularly AWS)

• Understanding of statistical concepts (e.g., hypothesis testing, regression analysis)

• Ability to articulate the usage and behavior of models and algorithms to both technical and non-technical audiences

Preferred qualification:

• MS or PhD in statistics, math, computer science, or related quantitative field

• Developing reporting dashboards such as Tableau or Looker

• Production experience with developing content recommendation algorithms at scale and familiar with metadata management, data lineage, and principles of data governance

• Understanding of personalization product challenges across international markets and proven records of implementing effective solutions

Experience with:

• 10+ years of analytical experience

• 8+ years of experience in developing highly scalable machine learning products

• 8+ years writing production-level, scalable Python codes

Required Education  

• Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

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