Principal Software Engineer

3 Months ago • 15 Years + • Operations

Job Summary

Job Description

As a Principal Software Engineer at Crunchyroll, you'll lead the design and implementation of complex software systems, focusing on automation, cloud infrastructure, and AI-assisted operations for finance and monetization systems. You'll guide high-priority initiatives, ensuring customer satisfaction and meeting business expectations. This role requires extensive experience with scalable, serverless solutions (GCP or AWS), proficiency in Python, and expertise in performance optimization, scalability, and enterprise system architecture. You'll collaborate with cross-functional teams, vendors, and partners, mentor engineers, and contribute to the improvement of internal processes and platform security. You will also be involved in investigating critical business process failures and proposing innovative solutions to complex problems.
Must have:
  • 15+ years experience leading complex software system design and implementation
  • 6+ years building scalable, serverless solutions in GCP or AWS
  • Expertise in Python, performance optimization, and system architecture
  • Technical leadership, cross-functional project management
  • Excellent communication and collaboration skills
Good to have:
  • Experience at a streaming media company
  • Experience with integration platforms like Mulesoft

Job Details

About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

Who We Are

We’re a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.

Location: Hyderabad, India

About The Team

We are a team of enterprise technology professionals who own the automation, cloud infrastructure, and AI assisted operations that power the finance and monetization systems behind Crunchyroll

About You:

  • 15+ years experience leading design and implementation of complex software systems
  • Experience developing and leading the highest priority initiatives, delivering on customer satisfaction while also meeting business expectations
  • 6+ years experience building scalable, serverless solutions in GCP or AWS
  • Experience in Python
  • Act as the technical lead for our most challenging, cross-functional projects.
  • Thoroughly understand system interdependencies and constraints.
  • Have expert knowledge in performance optimization, scalability, enterprise system architecture, and engineering best practices.
  • You are comfortable leading and maintaining relationships with vendors and partners
  • You develop and expand your team through interviewing and coaching activities
  • Your documentation sets the standard for all engineers in the organization
  • You lead through influence versus authority, you know how to navigate difficult subjects and resolve contentious issues.
  • You advocate for the creation of new software only when it is necessary, and you can determine when to build a solution versus when to use off the shelf components
  • Ability to lead investigations into failing critical business processes while delegating work to individuals and providing appropriate communication with key partners
  • Unwavering confidence in the face of uncertainty, capable of guiding teams to success by examining risks and providing unique solutions

Nice to Haves:

  • Worked at a streaming media company
  • Experience working with integration platforms like Mulesoft 

A day in the life of a Principal Software Engineer:

  • Work across engineering teams, product managers, and key partners to understand business critical bottlenecks
  • Instill engineering excellence across organizational domains through education, tooling, and one-on-one guidance
  • Improve the security of our platform through better tooling, monitoring, and alerting
  • Work with operations to evaluate new infrastructure choices and identify architectural standard methodologies with a focus on empowering engineers to operate independently
  • Support and improve internal processes including engineering, product, and communications
  • Work closely with Finance, Content Operations,  Marketing, and others from the Senior Management Team to understand critical business problems and provide innovative solutions
  • You actively participate in the coaching, mentoring of engineers you interact with and are a core part of the hiring and recruiting process.
  • You write critical code and make the right trade-offs. You solve sophisticated problems with solutions that are as simple as possible.
  • Dive deeply into highly ambiguous and significantly sophisticated problem spaces to understand core requirements and provide innovative solutions

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

  • Courage. We believe that when we overcome fear, we enable our best selves.

  • Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

  • Service. We serve our community with humility, enabling joy and belonging for others.

  • Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

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About The Company

Crunchyroll connects anime and manga fans across 200+ countries and territories with the content and experiences they love. In addition to free ad-supported and subscription premium content, Crunchyroll serves the anime community across events, theatrical, games, consumer products, collectibles and manga publishing.


Anime fans have access to one of the largest collections of licensed anime through Crunchyroll and translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast.

The Crunchyroll app is available on over 15 platforms, including all gaming consoles.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation

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