Product Solution Manager (Cloud Communication), BytePlus

1 Month ago • 1 Years + • Monetization

About the job

Job Description

As a Product Solution Manager (Cloud Communication) at BytePlus, a division of ByteDance, you'll play a pivotal role in shaping the future of enterprise communication. You'll leverage ByteDance's advanced technologies to develop innovative products and solutions for enterprise clients, enabling them to focus on their core business. Your responsibilities will include conducting in-depth analysis of enterprise communication products and solutions, providing clients with competitive solutions based on product status, facilitating and tracking customer integration, go-live, and after-sales processes. You'll also need to possess a strong understanding of SMS, WhatsApp, RCS, and other business resources, driving resource optimization to meet customer requirements.
Must have:
  • Bachelor's degree or above
  • At least 1 year of experience in enterprise communication technology services
  • Understanding of the business form and product logic of the communications industry
  • Experience in related technical services
  • Strong communication skills
  • Ability to work systematically with surrounding teams and cross-departmental teams
  • Ability to break through innovation and seek collaborative resources
  • Ability to adapt to a high-intensity working environment
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Responsibilities
ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us. Join the Innovative BytePlus Team As part of BytePlus, you'll help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge technologies, we are devoted to developing innovative products and solutions to shape the future. We help our clients to focus on what truly matters. Centering on innovation and excellence, we create gamechanging solutions that help businesses to unleash their potential. You can help us to achieve our mission. Responsibilities - Responsible for insight and analysis into enterprise communication-related products and solutions, provide clients with competitive solutions based on product status, and facilitate and track customer integration, go-live, and after-sales; - Have in-depth thinking on the development of communication products, able to propose product innovation plans in line with customer needs and market trends, and enhance business competitiveness - Have a clear understanding and strong sensitivity of SMS, WhatsApp, RCS and other business resources, drive resource optimization to meet customer requirements
Qualifications
Who You Are - Bachelor degree or above, at least 1 year of enterprise communication technology service experience; - Understand the business form and product logic of the communications industry, and have been engaged in related technical services; - Strong communication skills, with the ability to work systematically with surrounding teams and cross-departmental teams, and be able to break through innovation and seek collaborative resources; - Ability to adapt to a high-intensity working environment and working through challenging tasks ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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