QA Manager

4 Months ago • 6-8 Years • Quality Assurance

Job Summary

Job Description

As QA Manager at Fortis Games, you'll lead and oversee test operations across multiple game titles or projects. Responsibilities include managing and coaching the QA team, defining test strategies, ensuring resource planning, monitoring performance KPIs, identifying areas for improvement (tooling, training, efficiencies), maintaining team morale, and collaborating cross-functionally. You'll drive improvements across the entire QA organization, contribute to building a positive team culture, and stay current on industry trends and testing approaches. The role requires experience leading QA or development teams, familiarity with various testing techniques and bug tracking tools, and strong communication and management skills.
Must have:
  • Lead QA teams
  • Define test strategies
  • Manage team resources
  • Improve QA processes
  • Strong communication skills
  • Experience with bug tracking tools
Good to have:
  • QA tooling/automation experience
  • Vendor QA management
  • Mobile platform experience (Android/iOS)
  • Free-to-play game experience

Job Details

Who we are

At Fortis Games we aspire to make great games that bring people together while redefining how game companies work. We believe in building a sense of belonging through our games, their communities, and how we operate and treat each other. Through our game communities, we will create powerful connections and lasting memories. We will foster a culture of diversity, equity and belonging where together our diverse skills, experiences and backgrounds impact the games we make.

We are an early but mighty organization with a leadership team of game industry veterans. There are many opportunities for you to have a big impact on the products we'll be making as well as the overall direction of the company. If you're passionate about tackling difficult problems with direct and thoughtful communication and team first mentality, we may be the right place for you.

About the role 

As QA Manager, you will lead and oversee test operations across one to multiple game titles or internal projects. You’ll directly manage and coach project Test Leadership and members of the QA team while being responsible for the overall team’s execution and ongoing improvements. You’ll work cross-functionally with various Projects, Discipline, Central teams, and Vendor Leadership to navigate the correct priorities and resource needs for your team. You’ll invest in staying on top of industry trends and experimenting with new test approaches, including tooling and automation solutions. You’ll support a larger Central QA organization, helping us craft stronger QA teams and test discipline across all of Fortis. You’ll help lead building a supportive, positive culture around inclusion, diversity, teamwork, and the fact that making games can be fun.  

 

What you’ll achieve

  • Be a coach and leader for all Fortis QA staff
  • Define and drive the test strategy with your team and internal partners
  • Ensure resource planning and hiring needs are met for both internal and external staff
  • Define, monitor, and adjust the team’s approach based on performance KPIs
  • Identify and drive opportunities for improvement across your QA team(s) including tooling,  training, or general efficiencies
  • Maintain and focus on morale and motivation for the team
  • Lead solutions that share success, lessons, or drives improvement across the entire QA organization

What you’ll need to be successful
Required for Success

  • Experience leading QA or Development teams
  • Direct experience with common test approaches included various non-functional techniques 
  • Knowledge of Bug Tracking tools (ClickUp, JIRA, etc.)
  • Strong team and management skills
  • Initiative to give and receive constructive feedback
  • Self-managed, continually focus on iterative improvement
  • Experience managing and tracking team KPIs for success
  • Excellent communication skills; English skills (both spoken and written) 

Recommended for Success

  • Passion for Video Games
  • Experience working with or leading QA tooling/automation initiatives 
  • Experience working with vendor QA groups and leadership
  • Experience in mobile platforms (Android and IOS)
  • Experience working with free-to-play games
  • Experience in QA for game development

Why join us

There are many reasons to join us, but here are a few:

  • We strongly believe we are changing how games studios operate and at the core of what we do is making great games that create a connected community
  • We're not just about making Games Where You Belong. We're also about building communities where our people belong. That's why Fortis is a thriving environment that celebrates diversity, embraces inclusivity, and fosters growth.
  • Build and grow with a seasoned team of accomplished talent who have left an impactful mark in their disciplines, both in and out of gaming

Fortis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

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About The Company

Fortis is a global game studio with a mission to create worlds that matter — that challenge minds, build connections, and inspire communities. Founded by industry veterans, Fortis believes games have the ability to create a positive impact on society and culture, and now more than ever, those are the experiences players are looking for. With team members already in the US, UK, Canada, Romania, Portugal and Brazil, Fortis is growing and seeks the best of the best from around the world in order, regardless of location, to create a best-in-class games studio. Join us!

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