Scrum Master

Employment Type

Permanent

Closing Date

4 June 2025 11:59pm

Job Title

Scrum Master

Job Summary

As a Scrum Master, you exemplify and promote Agile values and principles. You thrive on collaborating with a diverse range of stakeholders and do this effectively to coach and guide Telstra’s teams, role modelling the agile ways of working and teaching teams about the Agile tools, methods and practices that enable them in their day-to-day work.

You lead by example to motivate and inspire, bringing to life the practical knowledge that will enable Telstra’s project teams to consistently deliver with speed and quality. Your passion for people drives team success and promotes continued development. Your skills in supporting Technical Program and Project Management understand the value of agility will drive success for you, your team and ultimately, that of Telstra.

Job Description

Who We Are

Telstra’s an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We’re Australia’s leading Telco + tech company, spanning over a century with a footprint in over 20+ countries.

Focus of the Role

As a Scrum Master, you leverage your expertise in Agile methodologies, team dynamics and collaborating with a diverse range of stakeholders and do this effectively to coach and guide Telstra’s teams, role modelling the agile ways of working and teaching teams about the Agile tools, methods and practices that enable them in their day-to-day work. 

What we offer

• Flex appeal; work when and from where suits you best

• Performance-related pay

• Access to thousands of learning programs so you can level-up

• 16 weeks paid parental leave, for primary and secondary carers

• Purchased annual leave scheme

• Laptop, mobile phone + plan; you’ll never see a phone bill

• Extra day off per year, for you to use as you like

• 30% off Telstra Products and Services       

What You’ll Do  

• As a Scrum Master, you exemplify and promote Agile values and principles.

• You thrive on collaborating with a diverse range of stakeholders and do this effectively to coach and guide Telstra’s teams, role modelling the agile ways of working and teaching teams about the Agile tools, methods and practices that enable them in their day-to-day work. 

• You lead by example to motivate and inspire, bringing to life the practical knowledge that will enable Telstra’s project teams to consistently deliver with speed and quality.

• Your passion for people drives team success and promotes continued development.

• Your skills in supporting Technical Program and Project Management understand the value of agility will drive success for you, your team and ultimately, that of Telstra.

About You

As a Scrum Master, you leverage your expertise in Agile methodologies, coaching and team dynamics to deliver the following responsibilities:

• Leverage expertise and experience with Agile methodologies to guide and coach the Scrum Team and wider organisation to understand and embed the Agile ways of working, tools and methods and deliver complex technical projects to optimise productivity across Telstra.

• Authentically engages with team members in a dynamic and cross-functional environment, effectively influencing others by promoting a strong team culture and providing a positive environment for the team to thrive.

• Takes an innovative and creative approach to address complex issues, identify, track and help to remove competing demands and distractions for team members, enabling them to pilot new concepts and practices and drive greater speed and value in team performance.

• Leads the facilitation of scrum events and discussions between teams of subject matter experts (Scrum Teams), the Product Owner, Scrum Master peers and other stakeholders to ensure Agile best practices are followed and adopted to demonstrate the value of Agile.

• Contributes to or leads the process for exchanging information, facilitating discussion and conflict resolution to ensure the continual development of strong Agile capabilities within Telstra and to keep the team focused on the goals of the iteration.

• Synthesises domain knowledge (including lessons learnt from prior experience) to work with the Product Owner to re-balance and reprioritize work within a sprint, supporting and educating the Product Owner on Agile practices, anticipating and resolving issues to minimize business impacts and influence desired program outcomes.

• Makes decisions and implements actions for maintaining and developing their own expertise, knowledge and capabilities in Agile methodologies, seeking support, direction and buy-in as required to ensure Scrum Teams are provided with the latest thinking and helps empower others with that knowledge.

• Leverages substantial expertise and experience to assess the Scrum Maturity of teams and within Telstra, using problem-solving methodologies as well as judgement to determine the most effective methods for coaching to higher levels of maturity.

Essential

Be able to articulate at a senior level experience of the following: 

• Agile Practices  

• Budget Management  

• Business Partnering 

• Change Management / Influencing Change 

• Coaching  

• Collaboration  

• Commercial Acumen  

• Communicating with Influence 

• Confluence 

• Customer Centricity 

• Decision Making  

• Innovation  

• Jira 

• Leadership  

• Motivating Teams  

• Problem Solving 

• Project Management 

• Risk Management 

• Stakeholder Management 

• Waterfall 

Highly desirable:

Calm under pressure, attention to detail, RAID logic, problem solving, confidence and trust building with stakeholders and peers.  

We’re amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an ‘A’ rating.  If you want to work for a company that cares about sustainability, we want to hear from you.

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. 

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you