Senior Client Services Analyst

A passionate professional with focus on training development and delivery is sought. If Innovation and efficiency drive, you forward this is the place for you!

The company is continuously revolutionizing markets and undergoing transformations while adopting new technologies to develop innovative solutions, constantly aiming to rewrite tomorrow. As a Senior Client Services Analyst, you will work across training development and delivery—from crafting digital content to running live client sessions. You will be immersed to our ControllerView platform, used by global financial institutions to meet regulatory compliance needs.

We are looking for candidates with a genuine desire and drive to deliver top technology solutions to today's markets.

With this position we offer

Join the Market Platforms organization, we are building the future of regulatory learning—and we want you on the team. At AxiomSL Education Services, learning is more than content delivery — it’s a brand built on curiosity, self-driven growth, and a passion for mastering our platform and solutions. We empower individuals who are eager to explore, learn, and create engaging experiences that drive real impact.

Role Responsibilities -

As a Senior Client Services Analyst, you will plug into a high-performing team that grows with shared success and innovation. Besides working closely with your colleagues, you will also work closely with teams in other countries.

• Develop interactive, digital-first learning experiences: eLearning, VILT, hybrid, and ILT formats using AI-gen tools in addition to Articulate, Rise, and Camtasia
• Deliver interactive training sessions and webinars to clients and internal teams across global time zones
• Get hands-on with the ControllerView platform and regulatory reporting processes—becoming a domain authority as you grow
• Work closely with product leads and engineers to stay ahead of our platform updates and translate them into practical, relevant learning
• Continuously test, iterate, and refine learning experiences based on user feedback
• Drive the end-to-end training experience: from storyboarding to final delivery and learner outcomes

We expect you to have:

• Hands-on experience in instructional design and content development
• Comfortably fluent in facilitating platform, technical and regulatory user training
• Impeccable English, both verbal and written
• Technical curiosity—you enjoy unpacking complex systems and making them easier to understand
• Proficiency in Microsoft Excel, basic SQL, and navigating relational databases
• Self-directed learner with strong technical aptitude and desire to learn about our core platform and the regulatory reporting world

It would be great if you

• LMS platforms
• Understanding of RDBMS, SQL, and MS Excel. Nice to have - XML, JSON, REST API, JAVA
• Financial technology or regulatory reporting

Does it sound like you?

As the selection process is ongoing, please submit your application in English as soon as possible. We will get back to you in 2-3 weeks.

Come as you are

The company is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information or any other status protected by applicable law.

The company is a leading global provider of trading, clearing, exchange technology, listing, information, and public company services. As the creator of the world's first electronic stock market, its technology powers more than 100 marketplaces in 50 countries. The company is home to over 4,000 total listings with a market value of approximately $12 trillion.

To learn more, about our business visit business.nasdaq.com. Check out more about our Life at the company.

Come as You Are

The company is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

We Power the Markets that Power the World

At the company, we’re proud to be the engine behind the world’s capital markets. But we don’t stop there. We build the technology that drives transparency, trust, and access—helping economies grow and people thrive. Our purpose is to advance economic progress for all. Whether you’re a client, a colleague, or part of our broader community, we’re here to move markets—and possibilities—forward.

Don’t See the Right Role? Stay Connected

Join our Talent Community to stay in the loop on upcoming roles, events, and new opportunities across the company.

Work Where and How You Thrive

Our hybrid work model, NasdaqBlend, gives you flexibility to do your best work—whether that’s from home, in the office, or a mix of both. Check the job listing or reach out to our team for role-specific details.

What Makes the company Different? Our Purpose

We’re a global team of over 8,500 innovators across 38 countries, united by a shared purpose: advancing economic progress for all. It’s not just what we do—it’s how we do it, together. Want a deeper look into our culture? Explore our Culture Book.

Your Growth Is Our Investment

We support your success through You&Q, our total rewards program that covers every dimension of life—from building wealth and growing your career to prioritizing well-being and family care.

Join the Team Advancing Economic Progress for All.