Senior IT Engineer, Operations

3 Months ago • 3 Years + • Administrative

Job Summary

Job Description

As a Senior IT Engineer, Operations at Crunchyroll, you'll be responsible for planning and responding to service outages, installing and maintaining network servers and equipment, configuring software, implementing software patches and security fixes, and identifying long-range requirements. This role involves administration and maintenance of MacOS and Windows systems, experience with relational database management systems (SQL Server, MySQL), scripting in PowerShell and Bash, and some knowledge of PHP. You will report to the Director, IT and work within a team supporting employee tools and services. The position is located in Grimes, Iowa and requires level 4 Spanish language proficiency.
Must have:
  • Respond to service outages
  • Maintain network servers
  • Configure software
  • Implement security fixes
  • SQL Server/MySQL experience
  • PowerShell/Bash scripting
  • Level 4 Spanish proficiency
Good to have:
  • PHP knowledge
Perks:
  • Competitive salary + bonus
  • Flexible time off
  • Comprehensive benefits (medical, dental, vision)
  • 401k with employer match
  • HSA, FSA, commuter benefits
  • Pet insurance

Job Details

About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

  • Planning for mitigation of and responding to service outages
  • Installation, support, and maintenance of network servers, computer equipment and connected peripherals
  • Maintenance of hardware related to 
  • Configuring software, modifying software configurations, and performing basic configuration management 
  • Implementing client workstations software patches, security fixes and service releases.
  • Identifying, analyzing, and documenting long range requirements

In the role of Senior IT Engineer, you will report to the Director, IT.

We are considering applicants for the location(s) of Grimes, Iowa.

About You

  • You possess level 4 language proficiency skills in Spanish
  • You have experience in administration and maintenance of MacOS, Windows
  • You have at least 3 years of experience with relational database management systems such as SQL Server, mySQL
  • You possess working knowledge of scripting in Powershell and Bash
  • You possess some knowledge of PHP

About the Team

The Global Information Technology Team supports the tools and services the employee base utilizes daily. We are highly regarded, friendly, and skilled specialists who are driven to help others. And, of course, we love anime.  If this sounds like a team you wish to join, please apply!

We are thrilled to be on this journey with you and look forward to witnessing your incredible accomplishments as you explore new horizons within Crunchyroll.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

  • Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
  • Flexible time off policies allowing you to take the time you need to be your whole self.
  • Generous medical, dental, vision, STD, LTD, and life insurance
  • Health Saving Account HSA program
  • Health care and dependent care FSA
  • 401(k) plan, with employer match
  • Employer paid commuter benefit
  • Support program for new parents
  • Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-onsite

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

  • Courage. We believe that when we overcome fear, we enable our best selves.

  • Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

  • Service. We serve our community with humility, enabling joy and belonging for others.

  • Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

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About The Company

Crunchyroll connects anime and manga fans across 200+ countries and territories with the content and experiences they love. In addition to free ad-supported and subscription premium content, Crunchyroll serves the anime community across events, theatrical, games, consumer products, collectibles and manga publishing.


Anime fans have access to one of the largest collections of licensed anime through Crunchyroll and translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast.

The Crunchyroll app is available on over 15 platforms, including all gaming consoles.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation

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